Senior Technical Program Manager - Customer Solutions and Innovations

The Azure High Performance Computing (HPC) and Artificial Intelligence (AI) product team drives the hardware roadmap, software, and services that enable our users and partners to run technical computing workloads in Azure - HPC simulations, AI & machine learning, remote visualization, and immersive gaming experiences. We are responsible for providing Azure customers and partners with supercomputer-class capabilities to accelerate their research, drive competitive differentiation, and finding answers to some of the most difficult questions of science, industry, and entertainment.

The Customer Solutions and Innovations (CSI) team is part of the HPC and AI product team in Azure Engineering and focuses on in-bound product feedback born from hands-on customer and partner engagements. The CSI team works closely with important customers, ISVs and system integrators on some of the largest and most interesting development and delivery projects for Microsoft. From these engagements, the team extracts patterns, issues, and requirements that help drive positive change in our platform and product offerings. This is a great opportunity to have direct impact on Microsoft's HPC and AI cloud offerings as well as our broader platform strategy. This is an exciting time for HPC and AI, as they are undergoing a massive shift. AI technologies are being merged with existing HPC approaches, and both are moving to the cloud at greater and greater scale. At this critical juncture, the team is expanding and is looking for a senior hands-on Technical Program manager, leading engagements and projects focused on HPC/AI scenarios with our most strategic customers.

To be successful in this challenging position, you will need exceptional cross-group leadership, collaboration, strategic thinking, and customer skills. The candidate needs to possess excellent communication and presentation skills as well as the ability to effectively interface with employees and partners at all levels. As a thought leader, the candidate will also need to have a deep understanding of the strategies and offerings of key competitors.

This role is fully remote, and successful candidates must be located within the United Kingdom (UK) South West region. Travel would eventually be 10-20% and the role requires the ability to work with clients both in-person at customer sites for extended periods, and remotely.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Impact and grow the Azure HPC/AI business by supporting the success of our most valuable customers, driving innovation and thought leadership
• Be responsible for engineering execution and delivery. Work with our key customers and partners to plan and prioritize what is important for our team and our organization.
• Lead the architecture, delivery and direct hands on implementation for our most challenging HPC and AI programs and customer engagements. This is a hands-on technical role and you will be expected to demonstrate both technical depth and breadth and continuous learning.
• Represent your work, present technical challenges, solutions, and guidance to audiences including senior customer technical and business decision makers, executives, conference attendees, and internal engineering leadership.
• Drive insights from these partner engagements to influence future product releases. You will help product owners understand and prioritize feedback for the improvement of products and services based on the partner projects you will be delivering.
• A fast paced, exciting work environment where there is always a new challenge. Direct interaction with product owners and customers to develop skill sets and Azure knowledge unmatched outside engineering.
• Opportunities to showcase your talents and help partners and customers at the same time.
• Direct influence on product engineering decisions as you will represent the voice of the partner and customer.

Qualifications

• Bachelor’s degree in Meteorology, Climate Science, Computer Science or a related technical discipline or field AND experience in engineering, product/technical program management, data analysis, or product development OR equivalent work experience
• Project or people management experience AND experience managing cross-functional and/or cross-team projects.
  
  

Other Qualifications: 

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. 

  • This role will require UK security clearance. Applicants must also be willing to undergo security clearance checks by the UK Government.

     

Preferred Qualifications: 

• Bachelor's Degree AND experience in engineering, product/technical program management, data analysis, OR product development OR equivalent experience. 
  • Experience managing cross-functional and/or cross-team projects. 
  • Experience reading and/or writing code (e.g., sample documentation, product demos). 
• Proficiency with HPC/AI workloads, preferably with a mix of customer facing, technical delivery, technical lead, or developer/engineering roles and proficiency in developing, porting and optimizing HPC applications and workflows.
• Proficiency in programming and scripting languages commonly used in scientific computing (fortran, c/c++, python, bash etc.)
• Proficiency in parallel programming, debugging and optimization tools and techniques.
• Proficiency in application, network and storage benchmarking and benchmarking methodologies for assessing model and platform performance, scalability, and efficiency.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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