Retail Data Manager

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.

Retail Data Manager

Full Time

London - Hybrid

Who are Just?

We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets.

We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement.

That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.

Purpose

We are on a journey to transform into a modern data-driven organisation. This is a new role and you will be a key member and important intermediary between various members of the data community including, but not limited to, data owners, data consumers, data scientists, data engineers, data & business analysts, data architecture and the data governance function.
 

Job Role Accountabilities

• Develop and implement Retail data strategy and operating framework, including a network of Data Stewards, and an ongoing mapping exercise to understand the customer data landscape; where and how customer data is being used and stored and the overall business data lifecycle flows through the business users.

• Ensure the most critical data is identified, owned, governed, and defined. Use technical data and metadata management knowledge to help identify and recommend innovative ways to enhance data collection, processing, and reporting.

• Be an active member of the wider data community across the group, collaborating with delivery managers for ongoing and future projects involving data.

• Promote Data Governance, data quality and advanced analytics tooling capabilities to foster responsibilities and control of the data assets lifecycle.

• Embed the Enterprise and SII Data Governance and Data Quality Frameworks within Retail as well as other polices such as Information Retention and Anonymisation Policy with the Data Steward network and wider data user community.

• Collaborate with Data Analysts and Business Analysts from the data team to gather reporting requirements which can be used to build data products such as reports, dashboards, machine learning models and AI products.

Examples of Key Activities

• Ensure a single version of truth for customer data and that the data quality is of the highest standard.

• Continuously monitor data quality KPI’s to identify and mitigate potential data quality issues at all stages of the data life cycle. Ensure data quality issues are addressed at source. Share findings and recommendations with senior management to drive informed decision-making.

• Interact with a varied group of stakeholders to truly understand our data and enable analysts and other data professionals across the business to have the appropriate access to relevant data and reporting.

• Collaborate with the Data Governance function on the development and ongoing execution of an enterprise wide Data Governance and Data Quality Framework.

• Collaborate with the Data Governance function on the development and implementation of Data Management capabilities such as metadata management, data quality management, consent management and data modelling within Retail.

• Collaborate within Retail and Group IT to ensure data initiatives align with organisational goals.

• Develop a culture of accountability and awareness of data management and governance, including designing and delivering training.

• Support the data team with the implementation and ongoing improvement of the AI Powered Data Analytics System (formally known as Enterprise Data Platform).

• Work with business stakeholders to ensure that sufficient process documentation is produced e.g. source systems and downstream reporting has useful metadata and that business processes are well documented.

• Collaborate with Data Architecture, Data Analysts & Data Engineers on the data modelling  lifecycle as well as specification of data transformation rules to ensure that data models and data stores of interest to Retail represent business reality and easy to use

Experience, Skills and Qualification

The successful candidate will be able to demonstrate the following:

• Proven experience in roles related to data handling and management with responsibility for overseeing data initiatives and coordinating with different teams is essential

• A track record in deploying data governance and quality and assurance workflows

• Proficiency in data management tools (e.g. SQL, Excel) and ideally experience using other languages such as Python

• Sound understanding of data governance and regulatory responsibilities.

• Familiarity with tools for data analysis and visualization (like Power BI).

• Familiarity with data quality, data governance and master data management tooling

• A self-starter and strong team player.

• Strong problem-solving skills- an ability to troubleshoot data issues and develop effective solutions.

• Proactive and curious about how things work and getting to the bottom of data nuances and act with a commercial lens, prioritising the actions and usefulness of outputs

• Excellent communication skills and ability

• Upper second class degree ( degree field in Data Science, Computer Science, Information Technology, or Statistics or equivalent, preferred)

• Professional certification such as Certified Data Management Professional - desirable

Company Benefits

• A Competitive Salary, Pension Scheme and Life Assurance

• Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday

• Private Medical Cover and Income Protection, just in case

• A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets

• Opportunity to progress within your career both in-role and within the company

• FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)

• A variety of Employee Funded Benefits available to you via our Online Benefits Portal

• Plus, several additional purchase options available for you and your loved ones

Why Just?

We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We’ve made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations.

Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity.

What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other

About Us

We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.

How people work, save, and plan for the future is all changing.  A new generation of retirees needs a new kind of retirement company.  A company who will look for new ways of doing things – and will always put the customer first. 

That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry.  Because we believe everyone deserves a fair, secure, and fulfilling retirement.  And with you on our team, we’re going to make sure they get it.

We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy here.

Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments here.

What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. We look forward to welcoming you to the team soon.