Assistant Vice President, Strategic Data Operations

About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics. 

About the Position: An ideal candidate for the AVP, Strategic Data Operations position will have a strong understanding of insurance industry operations and the ability to develop strategies that drive revenue growth based on robust data analytics. Working in collaboration with others in Business Operations, cross-functional peers in other departments, and executive leadership, this individual will support broader internal and external business initiatives. Strong organization, collaboration, and problem-solving skills are critical for success in this role.

Key Responsibilities:

• Owns data analytics function internally in support of revenue growth and other strategic business operations initiatives, including establishing operational framework and best practices

• Overall ownership of division CRM data input/output processes and adherence, including setting data quality standards that drive scalability and integration across the organization in alignment with overall business goals and other key performance indicators (KPIs)

• Develops reporting that drives better visibility to business performance and growth opportunities with internal and external partnerships

• Conducts all data analyses independently in line with business objectives  

• Develops strategies in support of revenue growth and operational expense initiatives based on analytics performed and collaborates cross-functionally to develop action plans that drive results; including but not limited to:

  • Potential brokerage office block opportunity (e.g., add/issue products, carrier consolidation opportunities, cross-sell opportunities, etc.)

  • Brokerage partner carrier bonus projections (e.g., if $X in premium sold by Y, you can expect Z in supplementation compensation)

  • Carrier trends, heat maps & benchmarking (e.g., products written x carrier in certain industries) 

  • Revenue leakage (e.g., missed opportunity to grow revenue by X% if we do Y)

  • Cost-to-serve analyses (e.g., if we offer X scope of service, our Operational Expense is Y, so profit margin is Z)

  • Compiles trends in data reception, pricing, plan designs and more amongst carrier partners to share best practices and paths towards improvement

  • Brokerage trends (e.g., new business growth and/or churn in particular business segments, business sold or lost in specific industries, zip codes, states, etc.)

  • Potential SaaS referral opportunities from HUB to a key SPG/HUB partner

  • HUB alignment & pipeline forecasting for closed employee benefits business referred to SPG/HUB from a key partner

• Collaborates internally to construct opportunity models for revenue (e.g., new paid family leave legislation in states resulting in private plan adoption)

• Support efforts to improve revenue predictability, forecasting, & budget exercises

• Identifies continuous improvement opportunities and implements strategies and solutions developed in partnership with leadership and peers

• Supports the roll out of a myriad of processes and tools centered around data analytics and revenue operations per leadership direction

Qualifications:

• Bachelor’s degree or higher

• 5+ years’ experience in operations role, direct experience with brokerage and/or carrier operations a plus

• 5+ years’ experience owning data analytics and strategy

• Thrives in a fast-paced environment and comfortable with organizational change

• Impeccable organizational skills

• Effective communicator with proven ability to collaborate cross-functionally

• Self-starter who excels with minimal oversight or direction

• Adaptable and capable of balancing competing priorities

• Strong sense of curiosity and willingness to learn

• Data-driven and analytical

• Team-oriented mindset

Work Location: This is a 100% remote position working in your local time zone. Access to a local office may be available upon request.

Salary Transparency: The expected salary range for this position is $125,000-$150,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA, and 401(k) accounts, paid-time off benefits, and eligible bonuses, equity, and commissions for some positions.

Department Business Operations

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.