IT Applications Data Analyst - Region North America

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Position Title: IT Applications Data Analyst – Region North America

Reports To: IT Applications and Process Manager, Grovetown

Position Summary 
This position is a member of Region AMN’s IT Applications team and primarily performs back-end operations in MSSQL for the development, maintenance, analysis, and presentation of data for reporting and ERP operations to ensure consistent functionality.  Responsible as part of a team for system data analysis, report design, and data transport architecture that renders data in front-end GUIs. This role works closely with relevant internal professionals to ensure data presented in websites and reporting is relevant and provides value for the business.  The position holder continually evaluates the needs of users, analyzes any technical issues to programs and maintains highly functional systems, while staying updated on developments in applications, program functionality, and new coding languages.  Success in this role requires the development and use of knowledge in pump, parts, and service business operations and working with diverse teams and individuals, to support their IT requirements. The ideal candidate will possess a strong analytical mindset, excellent technical skills, and the ability to communicate complex data insights to both technical and non-technical stakeholders.

 
Location: Richmond, VA (Hybrid 3 days in-office, 2 days remote after initial training/onboarding period), Occasional travel as needed (less than 10%) 

Qualifications: 

Application Development & Data Management 

•    Scripting & report writing skills
•    Demonstrated experience with desktop and mobile applications
•    Knowledge of at least back-end language
•    Working knowledge of Windows OS
•    Fundamental understanding of Windows and/or Linux OS
•    Familiarity - databases, web servers, user interfaces, and specifically Microsoft SQL Server (MSSQL)
•    Strong proficiency in SQL and experience with database management systems.
•    Knowledge of ERP and CRM systems is an advantage.

Networks, Infrastructure & Cyber Security 

•    Knowledge of OSI Model
•    Fundamental understanding of Networking concepts
•    Strong basis of compliance with cybersecurity best business practices

General 

•    Excellent communication (verbal and written) and teamwork skills
•    Proficient organization skills and attention to detail
•    Positive attitude with strong sense of urgency
•    Strong interpersonal communication skills and excellent problem-solving skills are critical
•    Physical demands, up to 50 lbs.

Education / Experience: 

•    Preferred minimum of Associate Degree in Information Technology, Computer Science, or related field
•    Preferred experience in any area of Information Technology
•    Experience with command line tools and/or scripting skills is required.

Responsibilities: 

Application Development & Data Management 

•  Collaborate to provide relevant data renderings for front-end applications

•    Test and validate scripts and data sources to ensure accuracy and functionality
•    Troubleshoot, debug, and upgrade software, including ERP
•    Consults with users in multiple time zones
•    Assists in troubleshooting of infrastructure when directly related to application functionality

Networks, Infrastructure, & Cyber Security 

•    Collaborate with IT Operations on networks and infrastructure
•    Collaborate with team members to adhere to best business practices for cyber security

General

•    Work with individuals and teams to ideate software solutions
•    Write accurate, thorough, and effective technical or end user documentation
•    Continually assess ways to enhance/improve software and applications
•    Relies on experience and judgment to plan and accomplish goals
•    Keeps abreast of IT industry; reviews, analyzes
•    Assists with enforcement of IT department policies and procedures
•    Works under general supervision but with some degree of independence
•    Performs other duties and special projects/assignments, as may be required by the Company

EOE/M/F/D/V          Drug Free Environment 

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.