AVP, Enterprise Risk Analytics (L11)

Job Description:

Role Title: AVP, Enterprise Risk Analytics (L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. 

Organizational Overview: 

Synchrony's Risk Team is a dynamic and innovative team dedicated to providing oversight as 2nd Line of Defense. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars plays a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenge. This role is aligned to the Enterprise Risk Analytics team while primarily supporting the Enterprise Risk Management (ERM) team, requiring cross-functional effectiveness. It requires a high level of expertise with data & analytics and minimal technical supervision to effectively contribute to projects. 

Role Summary/Purpose: 

The AVP, Enterprise Risk Analytics will be primarily responsible for supporting Risk Testing, Risk Learning & Development, and Compliance with reporting and analytics needs. This individual will lead this analytics process in collaboration with the Risk Testing Teams, Compliance Teams and SYF Process Owners, including VP and SVP leaders from all sites in a dynamic and innovative culture leveraging advanced analytics. The role will report into the Enterprise Risk Analytics Team in India, which rolls up into Synchrony Financial India. 

Key Responsibilities: 

• Develop, lead, collaborate, manage, communicate, and influence data driven solutions and results within Risk Testing, Risk Learning & Development, and Ombuds/Ethics teams 

• Lead and manage a team of 5 individuals along with mentoring them on analytical tools, technical skills and Business acumen. 

• Analyze complex data sets from a variety of data sources, and develop full-file testing and monitoring to identify and propose solutions for emerging risks 

• Collaborate and engage with all levels of management including Senior Leaders across all sites to drive analytics-based process improvements, insights, thought leadership and actions. 

• Provide thought leadership and contribute to establishing standardized Enterprise Risk Analytics process; assist with developing policies, procedures for Enterprise Risk Analytics and provide guidance on strengthening governance across team 

• Problem solve through analytics to bring value add efficiencies to our customers that include solutions involving automation, visualization, and analytical insight 

• Support Leaders to innovate and re-imagine analytical solutions through value-add thought leadership required to resolve Business gaps, high impact issues and concerns that require regulatory immediate action. 

• Innovate data driven solutions independently with enterprise-wide customers across both the first and second lines of defense by leveraging the latest analytical tools and technologies; identify areas of improvement across business processes using data. 

• Engage in storytelling with the data, deliver insights & recommendations to leadership for data-driven decision making; monitor KPIs and performance metrics to evaluate ongoing risk based programs/assessments. 

• Support analytics needs in other Risk pillars including Enterprise Risk and Operational Risk as needed 

• Mentor junior team members on topics related to analytics; drive adoption of best practices on the same. 

• Participate in the Risk Engagement Strategy process that will develop and drive improvements across the Risk Team. 

• Perform other duties and/or special projects as assigned. 

Required Skills/Knowledge: 

• Bachelor’s Degree in any stream with 7+ Years of experience or 9+ years of experience in lieu of degree.

• 5+ years’ hands-on experience with one or more data analytics tools including Python, R, SAS, and SQL, SPARK 

• 5+ years’ Experience using large quantities of data from various sources and performing advanced analytics to drive decision-making 

• 2+ years’ hands-on experience with Tableau or similar Visual Analytics tool such as SAS VIYA 

• Strong written/oral communication skills 

Desired Skills/Knowledge: 

• Bachelor’s Degree in a STEM related or Business field. 

• Experience in consumer credit/risk analytics role 

• Experience managing multiple Stakeholders and while prioritizing various initiatives  

• Demonstrated ability to think beyond raw data and understand the underlying business context and sense potential analytics opportunities  

• Experience developing advanced data visualizations and presentations with Tableau or other Visual Analytics tool

• Exposure to R, Python and Machine learning tools 

• Commercially effective and collaborative across teams and functions  

• Intermediate EXCEL skill set 

• Proven ability to deliver Analytical solutions for Business problems 

Eligibility Criteria:

Bachelor’s Degree in any stream with 7+ Years of experience or 9+ years of experience in lieu of degree.

Work Timings: 

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. 

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility. 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L9+ Employees can apply

Grade/Level: 11

Job Family Group: