Solutions Architect - Boston

At Funnel, Solutions Architects play a crucial role in designing solutions that align with customers' business goals. Leveraging the Funnel ecosystem, you will balance business and technical requirements to ensure the proposed solution fits the client's architecture and meets their needs. This role focuses primarily on Enterprise clients and involves meeting customers on-site as part of an account team.

Key Responsibilities

• Solution Design: Create solution architectures that align with business goals and technical requirements, including integration with existing systems, during both pre-and post-sales stages

• Implementation Guidance: Collaborate with Solutions Consultants (SCs), client stakeholders, and technical teams to guide the implementation of Funnel and ensure it delivers on customer objectives

• Technical Vision: Lead the technical vision and strategy for enterprise clients, including risk analysis and mitigation planning

• Product Improvement: Identify gaps in the Funnel product or processes and initiate changes in collaboration with commercial and product teams

• Complex Problem-Solving: Act as a project lead to address complex use cases for customers

• Product Expertise: Develop deep expertise in the Funnel platform

• Collaboration & Advocacy – Work closely with internal teams (Support, Product, Sales) to relay feedback, drive improvements, and ensure customer needs are met

Who You Are

We’re looking for a tech-savvy team player with exceptional communication skills. You’re solution oriented, proactive, and thrive in dynamic environments. Eager to learn and help, you excel in consultative roles, confidently guiding and supporting customers as a Funnel expert. Your analytical mindset and passion for working with data drive you to dive deep into problems and craft effective solutions.

Minimum Qualifications:

• Bachelor’s degree or equivalent practical experience

• 5+ years of experience in technical customer-facing role

• Experience working with cloud platforms

• Proficiency in a programming language (e.g., Python, JavaScript, etc.) and SQL

• Fluency in English 

Preferred Qualifications:

• Master’s degree in business, statistics, mathematics, economics, engineering, applied science, or a related field

• Experience in online advertising technology, data integration, and cloud technologies

• Familiarity with trends and business challenges in digital industries

• Strong relationship-building, stakeholder management, and influencing skills

• Excellent problem-solving, analytical, and communication skills

The Solutions Consulting Team

You’ll join a diverse team of Solutions Consultants and Solutions Architects, reporting to the Global Manager of Solutions Architects. Our team brings together backgrounds in sales engineering, consulting, software engineering, and project management. We’re committed to fostering an inclusive, collaborative, and fun work environment where team members learn from one another, experiment with new ideas, and combine their diverse perspectives to solve business challenges.

Who we are

→ Take a look at our Funnel benefits and perks!
Funnel is the leading Marketing Intelligence platform that empowers marketers to automatically collect, model, visualize, and analyze data from over 500 marketing platforms—without the need for SQL or scripting.
Now equipped with measurement, Funnel combines Marketing Mix Modelling, Multi-Touch Attribution, and Incrementality Testing to triangulate the true effectiveness of marketing efforts and provide smart, data-driven suggestions.

Trusted by more than 2,000 businesses worldwide, including globally recognized brands such as Adidas and Sony, Funnel generated over $50M in ARR in 2023 and continues to feature in the FT 1000 list of Europe’s fastest-growing companies.
Since its founding in 2014, Funnel has grown into a global team of over 300 employees, with offices in Stockholm, Boston, Dublin, London, Hamburg, and Sydney.


Other information

This role is located in Boston. We value increased in-person collaboration, and as such, we work four days a week from our offices.

Funnel is an EOE/Veterans/Disabled/LGBTQ employer
We uphold and promote a “people first” culture where we consider team achievements and mental well-being key measures of success. We continually celebrate the diverse community different individuals foster. Our inclusive culture inspires us to try new things, speak openly, and be bold. Our inclusive culture empowers all of us to connect, belong, and grow. As an equal opportunity employer, we stay true to our mission by welcoming the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Funnel is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 857-663-0936 or send an e-mail to accommodations@funnel.io and let us know the nature of your request and your contact information.