Master Data Manager

About Oxford Instruments:

Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent.  This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.

We are part of the wider Oxford Instruments Group that also includes Andor Technology, Materials Analysis, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century. We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows:

• We start with the customer
• We succeed by being focused
• We make and keep our promises
• We work together as one team
• We help and trust each other to succeed

About the Opportunity:

The role of the Master Data Manager is to ensure the integrity of master data within ERP/CRM application systems. This individual will ensure that they adhere to the global processes defined for creation, changes to, maintaining, and retiring master data, including data ownership, data management processes, data standards, and optimization for efficiency and accuracy. The ideal candidate has a deep understanding and background in ERP (Syteline), CRM (SAP) data management and process improvement. 

This position is based out of the Concord, MA office and will require an onsite schedule. 

Key Responsibilities:

• Diagnose areas for improvement and identify recommendations for improved data accuracy and integrity through continuous collaboration with stakeholders
• Enforce Oxford Instrument's data policies and business processes
• Perform continuous improvement of master data creation and maintenance, while ensuring that the practices align with the global operating model and standard operating procedures.
• Tracks the quality, maintenance, and retirement of centralized master data objects aligned to the model, setting clear operational targets to the local MDM teams for adherence.
• Enable workflows to enforce approval and validation of new and changed master data
• Drive standardization and adoption of Master Data Management governance and MDM processes.
• Create and maintain training and documentation. Provide training of stakeholders to ensure technology standards, patterns, and practices are understood and implemented by all teams and partners
• Monitor the standards, procedures, and guidelines concerning data access.
• Collaborate with global partners as required to define and deploy mapping and integrations between regions, business units and systems
• Develop and monitor quality standards for master data and its attributes, such as metrics and KPIs
• Develop and publish monthly data quality reports to include recommendations for improvement

About the Candidate:

The ideal candidate should possess a strategic and analytical mindset, with a strong understanding of ERP and CRM systems. They should have solid business acumen, particularly in operational and process-focused areas, and be capable of developing, implementing, and assessing process improvement initiatives. Proficiency in MS Office is required. Additionally, the candidate must have excellent interpersonal skills, be driven to achieve results, highly organized with attention to detail, and effective in communicating and collaborating across teams. Comfort with presenting to and engaging senior leaders is also essential.

Required Qualifications: 

• Bachelor's Degree in Database Management, Computer Science, MIS, Engineering, or related field preferred
• Minimum 3+ years of work experience in Master Data Management
• Proven track record of aligning business needs and change management with stakeholders.
• Uses experiences to anticipate and manage events and has the resilience to remain on track. 

• Constructively challenges the way things are done and takes actions that improve outcomes.

• Is aware of and able to successfully interact with the relevant geographical and/or business culture.  

• Contributes to a positive team culture.

• Is personally accountable within own role.

• Understands priorities and plans own actions to deliver results that meet objectives.  Regularly reviews and adapts actions accordingly.

Oxford Instruments Perks and Benefits:

•    Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and  Vision plans.  

•    Our 401k program has options for saving both pre- and post-tax dollars for retirement.
•    Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period. 
•    Holidays - We recognize 12 holidays this year
•    In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
•    Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
 
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa for this role at this time. Must be a US citizen or Green Card holder.
 
Note to recruitment agencies: Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s.
 
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
 
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