Manager, Data Science - Airlines Offer Optimization, Nevio

Job Title

Manager, Engineering, Data Science, Offer Optimization, Nevio

Business Context

Airline Solutions encompasses both our market-leading PSS Altea and Amadeus Nevio; our fully flexible, cloud-native, open technology stack for end-to-end transformation of full-service carriers and hybrid airlines.

We are a leading player in the market, known for our innovation and reliability, being first-to-market with an entirely new generation of airline technology that can really deliver the retailing promises airlines make, throughout the traveler journey, at every touchpoint.

Within this organization, the primary mission of the Offer Price and Optimization engineering teams is to optimize airline revenues by selling the right products at the right prices. Our overarching goal is to lead the industry towards modern retailing, characterized by dynamic, customer-centric, and optimized offers.

About the team

The mission of our Price Optimization Model team is to design and develop advanced AI-driven models, which are at the heart of our Dynamic Pricing products. The team also assists airlines increasing their sales conversion and revenues while maintaining customer satisfaction and loyalty.

Its main objectives are:

• Improve performance of our existing models and products, while shaping the future of the models
• Industrialize and simplify our solutions (automatic calibration, reporting, revenue monitoring, simulation)
• Increase coverage of our solutions to enable massive deployment
• Harmonize science and models across Offer Optimization products
• Lead the department topics around Data Science, Machine Learning and Artificial Intelligence
• Foster adoption of cutting-edge technologies, advanced data science practices and MLops mindset across the organization

As manager of the Price Optimization Model team, you will:

• Lead and develop your team (composed of Data Scientists, Developers, and Product Definition Analysts), encourage collaboration and promote innovation
• Support all team members in their career growth
• Organize trainings and foster mentoring activities to ease onboarding and enable critical deliveries
• Empower your team to efficiently influence, support, and guide towards the design and validation of AI-driven models (including revenue increase performance) in collaboration with customers and internal stakeholders
• Be the entry point and lead for the Price Optimization science
• Facilitate discussions about innovative technologies and platform watch to support and power the cloud, machine learning, and AI architecture runway
• Enhance performance by leveraging FinOps (Financial Operations) initiatives
• Lead regular working groups on development and quality experience to improve our working environments and day-to-day activities

Your responsibilities

Result Leader

• Establish solid relationships with stakeholders (trains, Scrum Master/Product Owner, Business Owners, Product Managers,...) and be able to influence and empower them
• Accountable for the budget, performance, and results of the team
• Influence the resource, budget, and policy planning
• Ability to manage time and effort to maximize team efficiency and quality of the delivery
• Demonstrate ownership for your activities and scope with exposure to complex decision making
• Ability to leverage personal knowledge and experience to contribute to/support train deliveries, remove impediments, and guide/mentor train members
• Collaborate with other software development, architecture, solutions, and QA (Quality Assurance) teams to ensure that systems are designed for testability, stability, scalability, and performance

People Leader

• Create a supportive team culture that fosters collaboration and knowledge sharing
• Ability to share and receive feedback constructively and encourage feedback sharing within the team
• Embark on the talent management journey and provide key insight for talent identification & development
• Empower team members
• Anticipate needs in terms of resources and competences for the team and translate it into concrete development plans for the team members
• Cultivate an atmosphere that encourages initiative, motivation, and engagement (regardless of experience or seniority)

Thought Leader

• Possess a mid to long-term vision for the activity and the business, and influence the department's strategy based on a comprehensive understanding of the environment. 
• Foster an atmosphere that encourages team collaboration and the generation of new ideas.
• Exposed to complex decision-making processes.

About our ideal candidate

• At least 5 years of experience in team leadership, including empowering team members, managing talent, and providing guidance to achieve a shared vision

• Experience in machine learning, MLOps (Machine Learning Operations), and data science

• Interest in innovating and developing models, and evolving with the latest cloud, Machine Learning, and Artificial Intelligence technologies
• Familiarity with the Software Development Lifecycle (SDLC)
• Effective communication skills, decision making, and problem-solving abilities
• Fluent in English

What we can offer you

• 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.

• 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

• 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

• 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

• 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

• 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

• 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

#LI-EMEA

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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