Strategy & Analytics Intern

Job Summary:

JOB DESCRIPTION – Strategy & Analytics Intern

Location: Beverly Hills, CA

Division: Ticketmaster

Line Manager: Sr. Analyst, Strategy & Analytics

THE TEAM

The Global Client Support & Operations Organization has the mission to build a global support & operations center of excellence where all processes, tools & best practices are applied to all regions across the globe in order to achieve the highest levels of employee, fan & client satisfaction.

THE JOB

 We are looking for an enthusiastic Strategy & Analytics Intern to join our team and help build innovative AI models that will be used globally within our organization. This role offers an exciting opportunity to contribute to cutting-edge projects in Artificial Intelligence while gaining valuable experience in model development and data analytics. As an intern, you will be involved in key AI initiatives that impact our business operations, allowing you to work with advanced technologies and gain exposure to industry-leading practices.

WHAT YOU WILL BE DOING

As a Strategy & Analytics Intern, your responsibilities will include:

• Assist in the design, development, and testing of AI models and algorithms.
• Develop high-performance, reliable, testable and maintainable code.
• Analyze, clean, and preprocess datasets to support model training, validation, and testing.
• Analyze massive data sets using statistical techniques to generate insights and make predictions.
• Create reports and dashboards to effectively visualize model results and performance metrics for stakeholders.
• Work closely with our analysts to integrate AI models into business operations and workflows.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

Currently enrolled in an accredited University (bachelor’s or master’s degree) for Computer Science, Computer Engineering, Electrical Engineering, graduating between December 2025– May 2026.

To succeed in this role, we are looking for candidates with the following technical skills and competencies:

• Strong understanding and hands-on experience with Python, especially for data manipulation and machine learning tasks.
• Ability to apply statistical/machine learning techniques such as hypothesis testing, time series forecasting, linear and logistic regression, random forests, etc.
• Having a strong foundational knowledge with building and transforming ETLs within Databricks and/or similar tools.
• Ability to work with databases, run queries, and manipulate data using SQL with PySpark or similar environments.
• Familiarity with data visualization platforms such as Power BI, DOMO, Tableau, or equivalent tools to help visualize model results and key metrics is preferred.
• Ability to work well both independently and as part of a team to achieve goals.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.