DataOps Analyst - Social

🎯 ABOUT THE ROLE

As a DataOps Analyst - Social you will handle the maintenance of our Social coverage database, including social accounts addition, social data base maintenance tasks, miscategorization issues and omissions troubleshooting, as well as QA and maintenance projects to make sure that we have the best possible coverage for our customers. You will also work specifically providing support for customer raised requests.

You will collaborate with other teams, both within DataOps and in the wider LM organization, such as Labs, Product, Sales and CS; providing feedback, supporting requests, etc.

What you’ll do:

• Work on our coverage roadmap by adding and setting up new social accounts to our database.

• Enrich our coverage database by updating and doing maintenance tasks across the social database.

• Work on troubleshooting and fixing errors on our coverage.

• Collaborate in coverage related projects.

• Contribute to maintaining a high quality standard by regularly checking and updating our social profiles.

• Collaborate with your manager and Product and Sales teams in order to build a Roadmap.

• Work with the CS and Sales teams in order to support their activities with coverage related needs, tickets, troubleshooting, etc.

🏆 ABOUT YOU

Who you are

• Degree in Data Entry, Documentalism, Marketing, Communication, Journalism or similar.

• Knowledge of data entry, data management, data organization methodologies, communication, Marketing and Social Networks.

• Knowledge of Agile methodologies and tools

• Passion and to be up to date about Social Network issues demonstratively

• Ability to concentrate and pay attention to detail

• Advanced English.

• Analytical ability.

• Autonomy and proactive attitude.

• Good communication skills.

Extra Credit:

• If you have worked on similar projects about data filtering, querying, data management or similar tasks in the past.

• If you understand how a website and social network works: how information is presented and organized.

• If you have knowledge about social networks, portals, organic search, web morphology and online structures.

• We’ll greatly value knowledge of other languages such as Arabic, Chinese, Japanese, Greek, Russian, Turkish, among others

We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application!

💡 ABOUT THE DATA OPERATIONS TEAM

We are a diverse and multinational team of hard workers that values collaboration, takes a "hands on" approach, we're problem solvers and we like having fun while we're at it.

The Data Ops team maintains and updates the company's data assets so we have the best possible and most up to date data on our products, across all channels: print, online and social.

Our mission is to manage and update our data assets: in collaboration with the Product team we work on the roadmap to support the company data strategy and answer our customers coverage needs

OUR RECRUITMENT PROCESS

1. Intro Call 
2. Meet & Greet 
3. Culture Fit Interview 
4. Leadership Interview (Optional)

WHY YOU’LL LOVE LAUNCHMETRICS

We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers, and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks.

OUR COMMITMENT 

Launchmetrics is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.