Business Intelligence Analyst III

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

Position Summary, Job Requirements & Responsibilities

What We’re Looking For:

If you are a creative and experienced Business Intelligence Analyst who enjoys modernizing approaches to communicating findings throughout an organization we have a role for you! Working on Iridium’s IT Data and Analystics team, the Business Intelligence Analyst III works closely with leaders across product, finance, and marketing departments to support and implement high-quality, data-driven decisions.  This position will use advanced data modeling, predictive modeling and analytical techniques to interpret key findings from company data and leverage these insights into initiatives that will support business outcomes.  This position is also responsible for  building dashboards, data apps, analytics projects and presenting to stakeholders to communicate findings.  If you have strong analytical  and enjoy finding creative solutions to complex problems using modern tools on a cloud platform to enable your work, this is the role for you!

What You’ll Do:

• Interact with business teams and system analysts to understand business requirements and translate to value-add business intelligence solutions
• Design, build, and deploy BI solutions such as reports, dashboards, and ad-hoc data exploration
• Use advanced analytics skills to generate and deliver quality analysis to customers/clients in a professional, efficient, and timely manner. Build quality presentations and present your findings to business stakeholders
• Build domain knowledge about the business and satellite infrastructure to be able to answer business inquiries
• Present / deliver analytic results and promote the use of BI tools across Iridium.
• Develop, analyze, and modify processes, data structures, and models to support analytic outcomes
• Perform administration and user support tasks for the corporate-wide BI platform

Experience & Education Requirements / EEO

What You’ll Need to Succeed:

• Bachelor's degree in Information Technology/Systems, Business Administration, Data Science, Statistics, or a related field; master's degree preferred
• 5+ year of proven experience in data science, business intelligence, or a similar role, preferably in a leadership capacity
• Strong analytical skills with the ability to interpret complex datasets and generate actionable insights
• Expertise in data visualization tools (e.g., Power BI, Tableau)
• Strong proficiency in SQL and moderate proficiency in other data manipulation and analysis languages (Python, R, Scala, Java, etc.)
• Experience with cloud data management platforms and architectures (e.g., Snowflake, AWS data & analytics tools, etc.)

• Demonstrated ability to build strong internal relationships and managing key stakeholders, including senior management

• Excellent communication and storytelling skills, with the ability to present complex data insights to both technical and non-technical audiences, facilitating understanding and buy-in
• Proactive and detail-oriented mindset, with the ability to prioritize tasks and meet deadlines and work independently
• Continuous learning mindset, staying updated with the latest trends and advancements in data reporting and analytics
• Posess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions and come up with solutions

Things That Would be Great if You Brought to the Table (any of the below):

• Experience in the telecommunications or related industries (e.g. utilities)
• Experience with IoT analysis or similar big data sets
• Knowledge of financial metrics and basic accounting concepts (e.g. deferrals)
• Experience with data science projects (i.e. process, interpretation, communication of findings)
• Analytical engineering experience including developing marts and pipelines with tools like dbt

We’ll also need you to:

• Be able to travel up to 10%
• Be able to work a hybrid schedule - 2 days in the office and 3 days from home

Work Environment:

This position primarily works in the company office or in a home office. The position is largely sedentary with the majority of the position sitting in a chair and working with a computer. The role uses basic office equipment including a phone, video, computer, keyboard, mouse, and printer. 

Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.