Senior Performance and Data Analyst

Organisation: Leicestershire County Council

Work Location: County Hall, Leicester Road, Glenfield, Leicester LE3 8RA

Worker Category: Hybrid Worker (Every Tuesday and Thursday at County Hall)

Salary:   £31,074 - £33,294 per annum (pro-rata for part-time)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 2nd March 2025

Interview Date(s): 18th March 2025

When looking at a data set are you curious, yet creative and critical in your thinking?  Can you confidently draw out data to illustrate outliers using various business intelligence tools?  

Come and join our highly regarded team working with colleagues across the whole of Social Care and Targeted Family Help Services in building on excellence and continuous improvement.

About the Role

The Service Progression and Sustainability Team supports Social Care and Targeted Family Help Services in the sustainability of new ways of working. This role also works closely with our Commissioning Service. 

You will research and gain knowledge around local market pressures, as well as analysing our own performance and present data on a regular basis which will inform what services are currently used and what future demand looks like. You will also contribute to the development of departmental strategies, and support change programs which require data analysis during the diagnostic and design stage of these programs.

The person we are looking for will be comfortable supporting and liaising with the Finance Business Partner, Heads of Service, Service Managers, and Team Managers on a regular basis.

The focus of this role is on continuous service improvement and ensuring that the presentation of data to inform care and support needs of our children is strong. Your ability to identify the best reporting mechanisms for performance data including comparative analyses within the Department is essential. 

You will be involved in discussions analysing system requirements, organising the implementation of system enhancements, and testing new developments to ensure they meet the needs of the service.

A thirst for continuing professional and personal development is crucial to this role to ensure that skills and knowledge are maintained and updated as you inspire, generate enthusiasm, and share good practice. This will also support your ability to help develop and present training materials.

About You

To apply for this post, you must:

• Have recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Quals, Professional/Further Education Quals in a relevant area, or substantial demonstrable experience as identified in the following points.  
• Have experience, within a Children and Families Department, of aligning systems and processes, reducing duplication and bureaucracy as well as providing the information and tools to enable managers to have management oversight of performance.
• Be a strong communicator who inspires, generates enthusiasm, and shares good practice with colleagues at all levels. Form and maintain constructive working relationships where your credibility enables you to support change processes.
• Be able to analyse and interpret quantitative and qualitative data, presenting findings to a wide range of audiences, whilst prioritising effectively a range of competing demands to meet deadlines and respond flexibly to changing requirements. 
• Be able to use information technology applications e.g. Microsoft Outlook Word and database applications (Tableau, Power BI) as relevant to the department, 
• Apply the principles of equal opportunities in service provision, promoting anti-discriminatory practice. 
• Be able to prepare detailed and accurate reports for managers and strategic boards and support the compilation of data and information for Ofsted and regional peers, ensuring the consistency of high-quality clean data.

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Mrs. Chris Chorlton, Service Progression Team Manager

Email: chris.chorlton@leics.gov.uk

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.freshdesk.com/support/home. 

By applying for this post, you agree to our Terms and Conditions.

About Leicestershire County Council

Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.

Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us