Health Data Analyst - 64007409

Requisition No: 846787 

Agency: Department of Health

Working Title: HEALTH DATA ANALYST - 64007409

 Pay Plan: Career Service

Position Number: 64007409 

Salary:  $63,999.78. 

Posting Closing Date: 02/23/2025 

Total Compensation Estimator Tool

Department of Health

**Internal Agency Opportunity**

Full-time Career Service Position

Salary: $63,3999.78

*Pending Reclassification*

Your Specific Responsibilities:

This position is responsible for the supervision of the Call and Documentation Team Regulatory Supervisors and assisting them with supervision of the Call and Documentation Team members. This position spends more than 50% of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees’ work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

 

This individual will be responsible for all supervisory duties including, but not limited to, hiring and selection, developing performance plans, conducting performance appraisals, planning, and directing their work, approving leave, and taking disciplinary action as appropriate.

 

Assist the Office of Medical Marijuana Use (OMMU) Communication Manager with developing and maintaining Call and Documentation Team processes to meet the changing needs of Florida’s Medical Marijuana Use program.

 

Assist the Call and Documentation Team Regulatory Supervisors in managing OMMU’s Call/Documentation Center staff operations to ensure the delivery of customer assistance to internal and external stakeholders. Assist the OMMU Communication Manager in developing guides and process to address any deficiencies or changes to Medical Marijuana Use Registry ID Card and Caregiver processes.

 

Assist Call and Documentation Team Regulatory Supervisors with coordination of the delivery of customer assistance to internal and external stakeholders by either ensuring program staff are providing responses to program related inquires using an approved call script, routing calls to appropriate vendor, division, office, and/or agency, or obtaining necessary information to address electronic and written communications. Assist the OMMU Communication Manager with developing and maintaining messaging scripts in coordination with program staff.

 

Ensure information available through the Registry, the OMMU website, training, and vendor call centers is accurate and consistent. Assist the OMMU Communication Manager in addressing any deficiencies by providing updates to the electronic and written communications responses to constituents.

 

Required Knowledge, Skills, and Abilities:

Experience/knowledge managing supervisors. Knowledge of pulling and compiling reports; Recruiting and personnel hiring skills; Proficient computer skills to include Word, Excel, PowerPoint and Outlook; Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar; Understanding written sentences and paragraphs in work related documents; Communicating effectively with others in writing; Good listening skills and communication skills; Knowledge of laws, legal codes, court procedures and government rules & regulations; Skills in finding information and identifying essential information; Good organizational skills; Skilled in motivating, developing, mentoring and directing people as they work.

Qualifications:

Minimum – Two years of experience managing supervisors. Three years of experience pulling reports. Four years of experience recruiting/hiring personnel. Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; communicating effectively with others in writing; listening to what other people are saying and asking questions as appropriate; knowledge of laws, legal codes, court procedures and government rules & regulations; knowing how to find information and identifying essential information; organizational skills; motivating, developing, and directing people as they work, identifying the best people for the job.

Licensure/registration/certification requirements: Possession of a valid Driver’s License

Other job-related requirements for this position: Works well under pressure.  Must be a team player as workplace is a collaborative environment. Ability to multitask is important as there will be multiple simultaneous projects. 

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Preferred – As above with three or more years of experience managing supervisors, four or more years of experience pulling reports and five or more years of experience recruiting/hiring personnel.

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

 

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

 

Where You Will Work:

Tallahassee, Florida

 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

 

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

 

Please be advised:

 

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

 

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

 

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.