Gen AI Solutions Architect

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Lead the evaluation, implementation, and integration of generative AI solutions across the organization. Drive innovation by identifying key business challenges and matching them with appropriate AI technologies.

Job Description:

Position Overview

We are seeking an experienced Senior AI Solutions Architect to spearhead our organization's generative AI initiatives. This role will bridge the gap between business needs and AI capabilities, architecting and implementing solutions that drive innovation and operational excellence.

Key Responsibilities

• Design and oversee the implementation of enterprise-wide generative AI solutions, ensuring alignment with business objectives and technical standards
• Evaluate emerging AI technologies and platforms, conducting proof-of-concepts to assess their potential business value
• Develop architectural frameworks and best practices for AI integration, including considerations for security, scalability, and compliance
• Collaborate with stakeholders to identify high-impact use cases and translate business requirements into technical solutions
• Lead technical teams in the implementation of AI solutions, providing guidance on best practices and architectural decisions
• Create and maintain technical documentation, including solution designs, integration patterns, and implementation guidelines
• Establish governance frameworks for AI model deployment, monitoring, and maintenance
• Partner with data science teams to optimize model performance and ensure successful production deployment

Required Qualifications

• 8+ years of experience in software architecture or technical leadership roles
• 4+ years of hands-on experience with AI/ML technologies, including practical implementation of large language models and generative AI solutions
• Strong understanding of enterprise architecture principles and cloud computing platforms (AWS, Azure, or GCP)
• Deep knowledge of AI deployment patterns, MLOps practices, and production-grade AI system requirements
• Experience with prompt engineering, fine-tuning, and optimization of large language models
• Proven track record of successful enterprise-scale AI solution implementations
• Bachelor's degree in Computer Science, Software Engineering, or related field (Master's preferred)

Preferred Skills

• Experience with major AI platforms and APIs (OpenAI, Anthropic, Google Vertex AI, etc.)
• Knowledge of responsible AI practices, including bias detection and mitigation
• Familiarity with AI governance frameworks and compliance requirements
• Strong communication skills with ability to explain complex technical concepts to diverse audiences
• Experience with agile methodologies and leading cross-functional teams

Impact & Influence

• Direct influence on the organization's AI strategy and implementation roadmap
• Leadership role in driving innovation and digital transformation initiatives
• Opportunity to shape the future of AI adoption across the enterprise
• Mentorship and guidance to technical teams on AI best practices

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.