Director of Technology (Head of AI)

Director of AI Innovation

ABM’s Products, Partnerships, and Innovation team plays a critical role in shaping the future state and strategic direction of the organization. Reporting to the Head of Products, Partnerships, and Innovation, the Head of AI is a director-level role responsible for driving the development and integration of artificial intelligence solutions across ABM’s portfolio. This role will focus on leveraging AI to enhance operational efficiency, drive innovation, and create value for clients. The ideal candidate will have a deep understanding of AI technologies and how they can be applied to drive business outcomes, proven leadership capabilities, and experience in scaling AI solutions within an enterprise context.

Location: This role is based in Atlanta, GA, Houston, TX, or New York, NY. We require time in the office on Tuesday, Wednesday, and Thursday.

Pay: $175,000 - $210,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You will also be eligible to participate in a company incentive or bonus program.

Benefit Information: 

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

Required Qualifications:

• Bachelor’s degree in Business, Computer Science, Data Science, Engineering, or a related field. Advanced degree preferred. 
• Proven business and technology acumen and the ability to bridge between business goals and technological feasibility.
• Minimum of 8 years of experience in development and execution of technology strategies within a corporate or consulting environment. Minimum 2 years of experience related to AI-work.
• Proven ability to lead AI initiatives from concept to deployment, including managing cross-functional teams and stakeholders.
• Experience with cloud platforms, AI frameworks, and data engineering pipelines as well as experience managing change management, training development, and implementation. 
• Experience with managing cross-functional teams and committees.
• Ability to collaborate with senior executives to align AI initiatives with strategic business objectives.
• Excellent communication and presentation skills, with the ability to convey complex AI concepts to non-technical audiences.
• Strong problem-solving skills and a track record of delivering measurable business outcomes.
• Experience managing vendor relationships and negotiating technology contracts.

Job Activities:

• Develop and execute a strategic roadmap for AI integration across ABM’s operations, focusing on business value, process changes, and adoption. 
• Lead the design and implementation of AI-driven products and tools to enhance efficiency and customer satisfaction.
• Help with re-designing job activities to be structured to work effectively with AI. 
• Partner with change management and training organizations to ensure the workforce is equipped to consume and leverage AI solutions.
• Partner with business units to identify high-impact use cases for AI and drive adoption across the organization.
• Oversee governance of all AI work at ABM, inclusive of tracking business value, ensuring completion of risk assessment, and completing appropriate documentation.
• Collaborate with technology teams to build scalable, secure, and reliable AI infrastructure.
• Monitor industry trends and emerging technologies to keep ABM at the forefront of AI innovation.
• Prepare and present insights, progress updates, and recommendations to senior leadership and key stakeholders.
• Foster a culture of innovation, experimentation, and continuous learning within the organization.

Preferred Qualifications:

• Experience deploying AI solutions in within a large corporate environment.
• Familiarity with regulatory and compliance considerations for AI technologies.
• Expertise in developing partnerships with external AI providers or academic institutions.
• A passion for driving transformational change through AI.