Research Enablement Specialist II

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

Job Summary :

This position is focused on providing solutions to the Data Research team to enhance and optimize workflows through the use of automation and AI integrations. Members of this team are encouraged to think outside the box and innovate to assist the Research team with data quality through existing and new tools.

What You'll Do:

• Advanced Workflow Optimization: Lead the implementation of enhanced workflows that optimize research operations and eliminate bottlenecks.
• Tool Customization & Development: Collaborate with internal teams to customize and improve the research tools, systems, and platforms, ensuring they meet evolving needs.
• Data Analysis & Insight Generation: Conduct in-depth data analysis to generate actionable insights, improving research outcomes and supporting data-driven decision-making.
• Automation & AI Integration: Work with engineering and IT teams to incorporate automation, AI, and machine learning solutions into research processes.
• Mentorship & Training: Mentor junior team members (Level 1 specialists), providing guidance on best practices, tools, and problem-solving approaches.
• Cross-Functional Collaboration: Serve as a key point of contact between the Research Enablement team and other departments, including Data, IT, and Research teams.

What You Bring:

• 4-6 years of experience in a research support, enablement, or data analysis role
• Hands on experience in Python, Sql and scripting language
• Good experience in data visualization tools like PowerBI , Tableau
• Should have experience in data manipulation and cleaning techniques
• Critical thinking and problem-solving 
• Ability to interpret complex data sets 
• This position will work from 1pm to 10pm IST with an hour shift during daylight savings time to have partial overlap with US Research teams

About us: 

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform. 

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an Equal Opportunity Employer.  We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.