Customer Data Analyst

As an independent group of companies, the BMW Group has a commitment to creativity and breakthrough ideas that goes well beyond the racetrack. In order to continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with individuals who are innovative and always looking for the next great idea. If you share our vision and view yourself as an independent, creative thinker, we invite you to join our team in this exceptional role located in Woodcliff Lake, NJ.

WHAT AWAITS YOU.

• Develop custom scripts in multiple database environments to extract data for data discovery, analysis and optimization.
• Lead, develop and maintain models, while applying analytics techniques building high-quality predictive/prescriptive systems.
• Lead data technology, architecture and business recommendations, based on developed key insights in both macro-and micro-environments.
• Develop analysis of the customer journey highlighting areas of opportunity to optimize, scale or influence a positive business impact. 
• Leverage data to develop Insights to regularly report the health of Customer Experience data, preparing analysis on the quality of data capturing techniques and managing the distribution (real-time, weekly, monthly, etc.) of effective reporting to various teams within the organization. 
• Be the champion of data capture efforts, identifying opportunities to connect customer data across the entire customer journey. 
• Create reports that are consumable to other parties and easy to leverage. Partner with other groups within the BMW Group family to help identify new data opportunities are easy to report on.

WHAT YOU SHOULD BRING.

• Bachelors degree or equivalent experience. Masters Degree preferred.
• 7+ years of experience leading, building and executing data analytics frameworks within an enterprise environment, data quality engineering or data research experience.
• 4 - 7 years of applying statistical techniques to marketing/communications use cases.
• Expert in SQL against large enterprise datasets (Oracle, SQL Server, HiveQL, Redshift)
• Proficient in developing enterprise level visualizations (Tableau, PowerBi, Qlickview)

WHAT YOU CAN LOOK FORWARD TO.

• Medical, Dental, and Vision insurance
• 401(k) with Company match and Retirement Income Account
• Employee vehicle program
• Bonus eligibility
• Paid Parental Leave 
• Generous PTO and Company paid holidays
• Voluntary Benefits to fit your needs

Relocation is available for this position. 
This is a hybrid role that requires regular attendance in the office.
The expected salary range for this position is $62,500.00 - $125,000.00. 

The selected candidate’s education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.
Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.