Enterprise Analytics Architect

Company Description

Redzone helps manufacturers make more stuff for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected worker.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world class coaching, giving our customers an average productivity increase of 22% in 90 days. Redzone brings together Production, Maintenance and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience.

With over 1000 customers, 1200 plants and 325,000 users, Redzone is changing the way people work – one plant at a time.

Job Description

The Analytics Solutions Architect role is responsible for designing and delivering customer-centric analytics solutions, maintaining data architecture standards, and acting as a trusted, customer-facing analytics expert. This role will build and enhance scalable reporting frameworks while developing custom reports, dashboards, and integration solutions. The ideal candidate possesses a mix of technical expertise, process-driven thinking, and creative vision to shape the future of analytics within the organization, directly supporting external customers
with tailored reporting and actionable insights.

Before applying, please read below:

This position is full-time, exempt, remote and based in the United States. Employee may be required to travel occasionally, up to 10% annually. 

Responsibilities:

• Lead the creation and maintenance of standard reporting frameworks, including entity-relationship diagrams (ERDs), data dictionaries, and schema tables.
• Develop and manage customer-facing analytics reports and dynamic dashboards using tools like Power BI, Tableau, Qlik, or SAP Analytics, ensuring usability and impact.
• Act as an internal analytics expert and external point of contact, gathering customer requirements and providing consultative solutions that meet their analytics needs.
• Maintain and optimize data integration processes, ensuring smooth data flows and alignment with business use cases.
• Use SQL, Python, R, and DAX to support data modeling, complex queries, and custom calculations.
• Partner with cross-functional teams, including Customer Success and Product, to align reporting strategies with evolving software capabilities and customer goals.
• Build scalable, replicable reporting processes to streamline future reporting efforts and maintain quality control.
• Map out customer usage patterns to identify distinct user needs and future goals, creating a strategic roadmap that differentiates between user types
• Drive the adoption of analytics tools and reporting best practices, providing training and resources to support internal and external users.

Qualifications

Required Skills:

Software Knowledge

• Expertise with Power BI, Tableau, Qlik, Looker, SAP Analytics, or similar platforms.

Technical Skills

• Proficiency in SQL, Python, R, DAX, and Java for data manipulation, modeling, and automation.
• Strong understanding of data architecture, ERDs, schema design, and data governance.

Soft Skills

• Exceptional communicator with the ability to explain technical concepts clearly to non-technical audiences.
• Experienced in customer-facing roles with excellent interpersonal skills and the ability to build relationships and trust.
• Creative problem solver with a vision for the future of analytics and experience driving innovation.
• Skilled in presenting complex insights, facilitating engaging presentations, and guiding data-driven conversations.
• Strong process-oriented mindset to ensure scalability, consistency, and repeatability of analytics solutions.
• Self-starter with a passion for building programs from the ground up and the ability to prioritize in a fast-paced environment.

Education/Experience:

• Bachelor’s degree in Data Science, Information Systems, or a related field.
• 3-5 years of experience in business intelligence, data analytics, or technical reporting.
• Demonstrated success in developing customer-driven reporting solutions and leading the design of scalable analytics tools.

Additional Information

Compensation Package:

• Base pay range:  $100,000-120,000 USD Annual (12 Months) 
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
• This position is also eligible for an annual company performance bonus.
• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs.

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.  

QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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