Managing Director, Evaluation

At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

The Managing Director, Evaluation leads development and implementation of health-related program evaluation methodologies, analytics standards, and reporting protocols for the implementation science vertical and provides cross-pillar consultation for the domestic and global portfolio of studies, projects, programs, and initiatives led by the American Cancer Society’s Patient Support Pillar. This position is accountable for ensuring application of practical but rigorous qualitative and quantitative evaluation methodologies as well as technically sound data interpretation and analysis practices. The Managing Director, Evaluation, is charged with achieving Pillar-wide standardization of best-in-class processes & practices related to program evaluation and analysis, coordinating closely with Data & Impact Reporting team leaders responsible for the Patient Support Pillar internal data functions and centralized data governance function. Finally, this position is expected to provide the leadership and technical skills to develop or oversee development of highest-quality communication products (e.g., evaluation reports), in addition to high-impact external (peer-reviewed) publications and presentations.

*This is a remote position*

MAJOR RESPONSIBILITIES

• Directly lead team of six (6) evaluation staff, and serve as primary technical expert to program and study leads across Patient Support Pillar verticals

• Oversee development and implementation of all study evaluation plans, providing technical expertise and guidance to ensure consistent methodological rigor and appropriate selection and refinement of study measures

• Provide oversight of and facilitate skill development for highest-quality program plan documentation, including detailed background, critical evaluation questions, evaluation methods, findings, and recommendations

• Ensure efficient operations of evaluation functions in each program area, and provide clear, accurate and explicit feedback based on evaluation results and observations

• Oversee development and implementation of all types of data collection plans (using quantitative and qualitative methods) that secure buy-in from all key stakeholders and optimize information flow and reporting capabilities

• Lead development of all program-related communication products including literature reviews, standard and ad-hoc reports and recommendations, needs assessments, and environmental scans

• Lead development of peer-reviewed publications and presentations across a range of health-related study/program types

REQUIRED TECHNICAL SKILLS

• Demonstrated expertise in program evaluation, including:

• Biostatistics

• Mixed methods research design

• Implementation science frameworks and approaches

• Methods/procedures for multi-site evaluation

• Demonstrated skills pertinent to qualitative research, such as:

• Interview & focus group guide development

• In-person, telephone & online-platform interviewing

• In-person & virtual focus group facilitation

• Open, axial, and selective coding

• Operationalizing constructs and codebook development

• Case study development

• Demonstrated skills pertinent to quantitative research, such as:

• Quantitative survey design, development, and administration

• Survey data capture, organization, and reporting

• Operationalizing constructs

• Application of descriptive statistics and statistical modeling

• Metric selection and development

• Demonstrated knowledge of data collection/analysis methods and procedures, including textual, thematic and content analysis, along with ethnography, and grounded theory approaches

• Proven experience and expertise in data analysis with emphasis on applying advanced statistics principles and performing statistical modeling (comfort with public, community, and population health models preferred)

• Experience with data management and statistical analysis software applications like SAS, STATA, SQL, Python, R Programming

• Proficiency with relational databases used for data warehousing (e.g., Snowflake)

• Solid working knowledge of Tableau, Power BI, and other data visualization software and comfort with large-scale data extraction/aggregation from multiple online survey tools including REDCap

OTHER SPECIFIC QUALIFICATIONS

• Master’s degree or PhD (preferred) in Health Research Evaluation, Program Evaluation, Health Systems Research, Healthcare Informatics, Biostatistics, Epidemiology, or similar field

• At least eight (8) years relevant experience with health-related research study/program design, evaluation, analysis, and reporting, preferably featuring sophisticated multi-level quantitative and qualitative methods and analyses

• Significant portfolio of project management work with demonstrated ability to lead complex project planning and execution initiatives with cross-functional teams

• Ability to thrive in, adapt to, and lead with positivity in a dynamic environment with fast-changing priorities and multiple concurrent projects

WORKING CONDITIONS

• This position is home-based (remote); some travel may be required

• None/ very limited physical effort or exposure to physical risk

The starting rate is $118,000 to $140,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.