Data Management Specialist

About CivicPlus  At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.    Position Description  The Data Management Specialist ensures the accuracy and reliability of Salesforce data, empowering our sales and customer-facing teams. This role involves organizing, reviewing, and validating all data points within the CRM. The Specialist analyzes customer and prospect materials to provide sales with accurate estimates for scoping and pricing. They also contribute to key data initiatives, including the creation of reports and dashboards, and champion continuous process improvements to maximize departmental efficiency and effectiveness.   What We’re Looking For:  Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements! 

• 2+ years of relevant work experience in data management or a related field  

• Working knowledge of Salesforce or similar CRM platforms  

• Proven ability to establish and maintain a consistent approach for obtaining and consolidating sales data  

• Proactive in adopting new tools and processes to improve efficiencies and sales productivity 

  As a Data Management Specialist, you will:         In this role, you will identify and implement opportunities for improvement in data systems and processes. You will collaborate with cross-functional teams to identify data gaps and needs, developing and executing plans to address them. Your responsibilities will include organizing, updating, and analyzing data to ensure accuracy, accessibility, and proper structure. You will gather data from external resources and ensure seamless integration into Salesforce, maintaining the integrity of our CRM database by ensuring information is current and accurate. You will troubleshoot data quality issues and collaborate with internal teams to implement effective solutions. Additionally, you will analyze data to extract insights and create reports and dashboards to support internal team initiatives. You will provide assistance to sales and customer success teams with Salesforce-related questions and issues, manage sales data requests to assist sales teams in pricing opportunities, and effectively communicate relevant project information to team members and/or customers through written and verbal channels.   Compensation and Benefits:     

• Estimated Salary Range: $32,000 - $42,200 

• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.  

• Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexable Time Off, 401(k) plan, and more.  

  What makes being a Data Management Specialist exciting?                           

•  You’ll have the opportunity to develop and enhance your skills in Salesforce 

•  Contribute to a fast-growing and dynamic sales engine 

• Refine processes and projects to align with the company’s growth 

•  Work in a highly collaborative space with strong internal support and opportunities for career development. 

    We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.    Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at Recruiting@civicplus.com with any information you may have.    PLEASE NOTE: CivicPlus is currently unable to provide visa sponsorship for this position. Applicants must be authorized to work in the US.     This position will remain open until Friday, March 7th at 4:00 pm CST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team   Working at CivicPlus    Benefits   Growth & Company Initiatives   Place To Work Great   Employee Recognition