VP, Credit Loss Forecasting

Job Description:

Role Summary/Purpose:

This role is within the Credit Forecasting and Advanced Analytics team. The team has the overall responsibility to forecast Credit losses on the entire Synchrony portfolio of loan receivables for all use cases across quarterly Allowance for Credit losses, Stress testing and Capital planning, and business operational planning.

This role focusses on responsibilities related to Credit loss forecasting for the purpose of Stress testing and capital planning and partners closely across functions including Credit, Finance, and Risk to deliver robust estimates that are a critical input to the company’s capital plan. This position presents the opportunity to gain multiple critical experiences in advanced credit analytics, technical tools, models and process governance, leading through influence, and communicating to senior management.

We prize intellectual curiosity, passion, problem solving skills, effective communication, and empathy, and join those with the Synchrony Values and our own subject matter acumen to deliver well-informed estimates and share our analytic expertise throughout the company.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Lead the credit loss forecasting process for Capital Planning and stress testing across all Synchrony portfolios under various economic scenarios (baseline, severely adverse, supervisory stress CCAR). Work closely with cross functional teams to create and execute to a detailed calendar of deliverables/ events to ensure timely execution of the overall capital plan.

• Collaborate with other teams across functions to ensure appropriate stress scenarios are considered as part of scenario design. Prepare materials and review finalized scenarios with leadership across functions and at working groups and committees

• Set up and maintain a framework of monitoring of macro-economic trends using a broad basket of variables and escalate emerging trends to senior management. Collaborate with Model development team to escalate situations where credit loss forecast models may need to be re-calibrated, or where new variables are assessed for use

• Work with the model execution teams to ensure the use of appropriate inputs and assumptions for various scenarios

• Maintain a clear understanding of estimation methodologies and models and their limitations to assess need for adjustments, overlays. Ensure robust quantification of adjustments and overlays including review by oversight teams

• Aggregate results, prepare robust review packages and present results of credit loss estimates across scenarios for reviews with senior leaders across Credit and Finance function

• Assist in drafting the capital plan narrative with regard to credit loss estimation

• Ensure compliance with existing and emerging regulatory requirements, and ensure robust process governance throughout the process including risk identification, control design, execution and evidencing

• Support reviews by second line risk function and internal audit in a timely manner

• Assist the Loss forecast process and senior leaders during regulatory exams related to capital planning and stress testing

• Create credit loss estimates for unexpected losses to support the Economic Capital process

• Assist loss forecast process in performing analysis e.g. ad-hoc analysis to support emerging business needs in related areas

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor’s degree in a quantitative field of study (i.e., Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering, Decision sciences/ Analytics, Risk Management) and 7+ years of experience in Credit, Risk or Collections in Consumer Finance or other relevant professional experience; or in lieu of a degree, 10+ years of experience in Credit, Risk or Collections in Consumer Finance or other relevant professional experience.

• 5+ years of experience in predictive modeling/estimation or in analyzing outcomes from such techniques, in areas such as Credit Loss forecasting, Credit Reserves, Stress testing in a Consumer lending business with a focus on revolving line credit

• 5+ years of experience in performing performance analysis on large and diverse consumer credit portfolios, including experience with data visualization tools to create and communicate intuitive visualizations and presentations of in-depth analysis to audiences of varying subject-matter knowledge, experience, and seniority

• Proven hands-on experience utilizing SAS or SQL as well as open-source tools such as Python, PySpark, to extract, process and analyze data

• Advanced EXCEL skills with demonstrable familiarity with data processing/report building/analysis techniques

• Strong PowerPoint skills, including ability to create understandable presentations that incorporate graphs or other visual aides to portray complex subjects

Desired Characteristics:

• Understanding of consumer credit lending that stretches across revenue and loss line items, with a focus on revolving products (Credit Cards preferred)

• Robust understanding of US economic environment, common macro-economic indicators and correlations to consumer credit performance

• Ability to manage multiple competing initiatives and deliver results in a timely manner and with a focus on accuracy and attention to detail

• Experience with processes that have significant financial impacts and stretch across multiple teams or functions

• Strong written and verbal communication skills, to independently present explanations of complex subjects

Grade/Level: 12

The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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