Business Intelligence Analyst

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:

You will be joining the Business Intelligence team in North America, responsible for the operation and application of vast amounts of data generated through Pandora's omni network and/or collected from external open data sources i.e. jewellery industry, macroeconomic metrics etc. Together with 3 highly skilled and motivated colleagues, you will provide the organization with insights and action plans to achieve targeted results. Furthermore, the BI team is responsible for tracking Pandora's progress toward our growth Strategy goals including the identification and root-causing of deviations, as well as presenting findings to leadership-level business partners

As BI Analyst, you will use advanced analytics and data science to fuel growth of Pandora North America consisting of US, Canada and Caribbean. Your job will be to partner up with different stakeholders, produce and distribute insightful dashboards, analyses and action plans to address opportunities and drive optimizations in different parts of the business. In addition, you should also engage in cross-functional projects and/or temporarily assignments based on business requirements.

Your role as BI Analyst:

• Co-own and maintain the reporting structure of Pandora NAM – using data visualization software - ensuring consistent alignment between business goals, reported KPI, success criteria across organizational levels
• Build well-managed data visualization solutions, tools, and capabilities to enable self-service frameworks for functional leaders and sales teams
• Conceive and manage requests for changes in the data pipeline, ETL and platforms required to meet analytical needs in North America. Your role will be to collaborate with global partners, i.e. product managers and data engineers to prioritize and deliver the required adjustments
• Analyze large volumes of data and provide senior leadership with critical insights for informed decision-making

Craft your career with us if you have:

• Bachelor’s degree, preferably in quantitative and/or technical background
• Advanced Microsoft Excel skills, i.e., pivot tables, power query, automation/macros
• Strong experience with data visualization tools, preferably Power BI. Experience with other BI visualization tools is a plus
• Working knowledge in programming languages, e.g. SQL, python for data extraction, transformation, and validation
• 3-5 year working experience in analytical roles – experience in Retail, FMCG is a plus
• Can-do mindset combined with a notable ability to change priorities and manage different stakeholders based on business goals
• Highly collaborative approach, and solid communication skills
• Organized and detail oriented

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

New York City: $90,000 - $120,000 commensurate on experience

About Pandora:  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030.

Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.   

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.  

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.