Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

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Process Overview

This role is part of the Global Markets operations Transformation & Change (CTB) team and we are looking for self-driven and motivated Business Analysts to join us for doing exciting things in a complex and dynamic Global Markets Operations space. Our team is cross regional that manages regulatory, business enablement and transformation changes (includes tactical and technology solutions) globally that covers all major markets across Americas & APAC.

The candidate will join a dynamic team that offers a challenging analytical role that will enable candidate to offer new products offering in markets or transform and simplify existing process, etc.

Job Description

The candidate manages the changes related with (but not limited to) system/process change to re-define/improvise the existing process or regulatory changes or business change adaptive to external/ internal environment, related with all type of Global Markets Products (both Cash and Derivatives) and its Trade Life Cycle (including Pre/Post trade activities), Asset services, PnL management, etc.

The candidate to have:

• Markets Ops experience either in the line of business or as a BA is a must with detailed understanding of processes across trade life for Equity/FICC securities. Previous functional analysis in tech with Investment banking experience will be added advantage.
• Strong requirement gathering & SME interviewing skills to challenge verbal requirements given by SMEs to mold it into a sustainable requirement.
• Exposure to full development life cycle either in Waterfall or Agile frameworks,
• Logical reasoning / ability to connect the dots.
• Ability to think out of the box to provide alternate solution options to Ops end users or technology teams
• Use strategic thinking and decision making, influencing skills & stakeholder management, eye for details, communication skills and project management.
• Basic coding skills of SQL/Alteryx will be added advantage.

Responsibilities

• Requirements gathering from business owner/end users, write function specifications, process mapping and workflow diagramming to ensure proper documentation of requirements into BRD/ FRD and align to Test cases.
• Document business rules, feasibility studies, perform Impact analysis.
• Perform system analysis with the tech teams when involved in multi-systems features and interfaces and confirm the understanding with the developers for accurate solution design.
• Prepare dashboard/ charts with Alteryx/Tableau skills.
• Handle end to end UAT/ SIT and manage postproduction support, issues management until handover to BAU.
• Stakeholder Management - Coordinate with stakeholders to bring transparency around overall project progress, timelines and to derive/deliver success metrics for expectation management.
• Project communications partnering with Middle Office, Business, Operations, Compliance, Risk and Technical teams for successfully implementations of deliveries.
• Excellent verbal and written communication skills.
• Prepare effective presentations for projects.

This role will have ample opportunity to playing the project management role or grow into managing project independently in the medium to long term etc

Requirements

• Education:  Graduation / Post Graduation
• Certifications If any : NA
• Experience Range :6+ years

Foundational  skills:

• Ability to prepare BRD, perform impact analysis, solution design and UAT management.
• Ability to perform excel functions including Macro skills as BA
• Alteryx/Tableau skills as BA to prepare dashboard/ charts and to perform analysis
• Understand Project management tools and techniques, PowerPoint skills
• Hands on Quality Center / QTest / PPRT tools

Desired skills:

• Understanding of SQL
• Visio to design flow charts
• Basic understanding of Python, Machine Learning/ RPA/ APIs

Work Timings: 12.30PM -9.30pm

Job Location: Mumbai/ Chennai