Information Governance - Data Governance Specialist

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources.  We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Represent the Information Governance (IG) team on projects and initiatives to apply data governance tools and concepts to ERCOT data.  Works, in partnership with the business and Information Technology (IT) stakeholders, on the development of guidance, policy, and implementation of data governance frameworks for the organization.  This individual is a member of the IG team, but performs a role between the business and IT, to implement and administer enterprise-wide document management systems and related procedures that allow the organization to capture, store, retrieve, share, label, and destroy business information and data assets. Create and maintain appropriate procedures for the creation, maintenance, protection, archiving and destruction of business information and data assets in all applications and repositories. Coordinate with appropriate business areas impacted by legal proceedings and audits to ensure Information Governance requirements are well defined and being followed.

JOB DUTIES

• Applies the basic principles, theories and concepts related to the Information Governance and Records Management discipline and how to effectively enforce them within the ERCOT culture.

• Familiar with data governance standards, frameworks, and guidelines and comfortable working alongside of Information Technology professionals and business stakeholders.

• Defines IG policy and processes for continuous improvement in lifecycle management and data quality.

• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

• Contributes to specific objectives and outcomes as directed.

ADDITIONAL JOB DUTIES

• Identifies who is responsible and accountable for managing content and data within the organization (defining ownership of structured data and data products)

• Maintains and updates appropriate Information Governance policy compliant with all applicable laws and regulations

• Coordinates with the IT Department regarding the management of electronic content, software, and applications to ensure data remains reliable, consistent, and trusted to inform business decisions

• Coordinates with Security regarding classification, security, protection and destruction of content in all formats and locations

• Manage, monitor and follows best practices, procedures, guidelines and standards for content management and data governance throughout its lifecycle.

• Routinely communicates with stakeholders regarding content management issues and changes

• Remains current with industry trends, technology, legislation and policies in Information Governance, Data Governance, Records Management and Archival data management

• Orchestrate compliance with Legal Holds and data request processes (public information requests) between Legal and IT for tax, legal, or operational reasons

• Works cooperatively with the IT Department to provide appropriate guidance and policy for the management of data in alignment with IG policy

• Supports and instructs ERCOT departments and their personnel regarding management of business information as defined by IG program requirements

REQUIRED EXPERIENCE

• Requires minimum 2 years job related work experience in excess of degree requirements

PREFERRED EXPERIENCE

• Experience with relational databases and structured data systems and applying retention and Information Governance principles to them

• Experience in improving data by using Data Management and/or Data Governance strategies and strong understanding of data management principles, data modeling, and data warehousing

• An understanding of data catalogs (i.e., MS Purview and Databricks Unity Catalog) is a plus

• Familiarity with Microsoft Office 365, specifically the administration and management of SharePoint Online, MS Teams, and OneDrive

• An Understanding of the eDiscovery process and software used to search, review, and produce content for information requests, legal actions, audits, and investigations

• Awareness and understanding of the Lifecycle of Information concept and applying Archival principles to content with long-term and enduring value

EDUCATION

• Bachelor's Degree: Library Science, Data Governance, Business or related field (Required)

• Master's Degree: Library Science, Data Governance, or related field (Preferred)

• or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

WORK LOCATION – Taylor, TX:

• Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management

• On-site schedules are flexible or may be rotated based on business needs as determined by the Manager

• Remote work is required to be performed from your Texas residence.  

• Employees may opt to work on-site more than required or 100% of the time

Salary and level will be based on overall experience as determined by ERCOT

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities.  It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned.  This job description is not intended to create a contract of employment with ERCOT.  Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-Hybrid, #LI-MH1

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range: