Data Analyst (Intern) - Samsung Product Management (Services)

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

Role and Responsibilities

The MX Services (Samsung Wallet and Health) team has set a high growth target for the next 24 months, and it is vital to understand consumer behaviors through data analysis of services. The intern will retrieve data from various sources and analyze information to provide strategic direction to the MX Services team to achieve the high growth target by 2026. The intern will establish standard reporting to create synergies and consistency for all internal and external service partners. Through superior data analytics skills, the intern will provide insightful suggestions to management across all services. The intern will collaborate with various cross-functional teams, both in the United States and Korea.

Job Duties & Responsibilities:

• Consolidate services data from various sources to produce useful and actionable reports by turning data into insights, and communicate information to audiences within the organization

• Become the in-house expert on metrics and benchmarks for all services

• Simplify complex data into easy-to-comprehend analysis

• Identify and communicate anomalies in performance along with proposed solutions

• Create complex Excel models and reporting tools to enable timely and accurate service performance reporting and analysis

• Publish daily, weekly, and monthly service performance reports

• Develop reporting tools, including dashboards and visualizations, to explain services and business insights

•Blend customer behavioral data to extract trends and responses at a customer cohort level

Skills and Qualifications

Minimum Qualifications and Preferred Qualifications

• Academic Major Preferred (Undergrad and Masters) Data analytics/science, Business core who experiences data analytics.

• Previously worked on any project related to multi-dimensional data sets

• Data tool experience preferred (i.e., Tableau)

• Proficiency with Excel

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.