Site Reliability Engineer

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

Our SRE organization is responsible for designing and building systems, tooling, and processes to provide an extensible, scalable, and observable platform. They strive to empower our development teams to own and manage their full application stack, thus minimizing bottlenecks and optimizing development velocity without compromising on reliability.

The Skillset

• Minimum Requirements

  • A minimum of 2 years of experience in an engineering or Site Reliability Engineering (SRE) role, demonstrating a solid understanding of system design, deployment, and maintenance.

  • Proven experience in utilizing Infrastructure as Code (IaC) tools and practices, configuration management systems, or other automation frameworks to streamline the provisioning and management of infrastructure resources.

  • Hands-on experience working with at least one major cloud provider platform (Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, etc.), showcasing proficiency in cloud-based service models, architectures, and deployment strategies.

  • Experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines and tools (Jenkins, ArgoCD, Github Actions, etc.) to automate and manage the software development and deployment lifecycle.

  Preferred Qualifications

  • Practical development experience with at least one programming language (Golang, Python, TypeScript/Node.js) to enable scripting, automation, and the development of custom tools or integrations.

Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Site Reliability Engineer at Flock Safety. 

The First 30 Days

• Understand our current cloud build and deployment process(overall SDLC)

• Deep dive into the architecture of the Flock system to understand how each component is interconnected 

• Overview of Terraform/IAC

• Overview of ML workflows

• Overview of SRE team charter/purpose

• Active participation in a full sprint cycle with all ceremonies the SRE team utilizes to plan work

The First 60 Days 

• Ability to perform the role with decreased need for guidance

• Ability to complete medium-sized tasks with little support

• Regularly assisting in the resolution of help-desk requests

• Regularly participates in the peer review process and meaningful technical discussions.

• In-depth/complex understanding of various infrastructure/tooling components

90 Days & Beyond 

• Ability to perform the role with little guidance with transparency

• Comfortable picking up engineering tasks of larger size and more ambiguity

• Complete an Initial review and career planning deep dive session with your manager

• Proficiency with Infrastructure manipulation via tooling, IAC, pipelines/workflows, and manual operations along with understanding potential side effects/impact those changes have at scale/under load.

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

5. The Executive Review: A chance to meet an executive in your function and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

The Perks

💰Salary & Equity: In this role, you’ll receive a starting salary of $100,000-$140,000 as well as stock options

🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility.

🧠Mental Health: All employees receive an annual subscription to Headspace

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. 

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.