Lead Member of Technical Staff – LLM/AI

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

As the Lead AI/ML Engineer, you will be responsible for designing, developing, and implementing machine learning algorithms and AI solutions that address complex business challenges. You will lead a team of engineers collaborating with cross-functional teams to drive the successful deployment of AI initiatives. Your expertise will be crucial in shaping our AI strategy and ensuring the delivery of high-quality, scalable solutions.

Key Responsibilities:

• Lead the design and development of machine learning models and AI solutions to solve business problems.

• Select appropriate machine learning or deep learning models based on problem context and data availability.
• Develop, train, test, and validate models using state-of-the-art methodologies and frameworks.
• Collaborate with analytics, developers and domain experts to acquire, clean, and preprocess large datasets.
• Engineer features and performs exploratory data analysis to ensure data quality and model readiness.
• Containerize models (Docker/Kubernetes), implement monitoring (Prometheus/Grafana), and automate pipelines (MLflow/Kubeflow).
• Implement models into production environments, ensuring robustness, scalability, and maintainability.
• Develop and maintain CI/CD pipelines for seamless model integration and deployment.
• Monitor and evaluate model performance post-deployment and iterate based on feedback and performance metrics.
• Document model architecture, development processes, and performance evaluations thoroughly.
• Share insights and technical know-how with team members to foster a culture of continuous learning and improvement.
• Research & Innovation: Stay ahead of AI trends (LLMs, generative AI) and advocate for ethical AI practices.
• Analyze large datasets to extract insights and improve model performance.
• Ensure compliance with data privacy and security regulations in all AI/ML initiatives.

Qualifications:

• Bachelor’s or master’s degree in computer science, Data Science, Machine Learning, or a related field.
• Proven experience (5+ years) in AI/ML engineering, with a strong portfolio of successful projects.
• Proficiency in programming languages such as Python, R, or Java, and experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).
• Strong understanding of machine learning algorithms, statistical modeling, and data analysis techniques.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
 
Our company culture might be our best feature. 
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.  

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. 
 
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.   

What can we do for you? 
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.  

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.