Industry enablement manager

✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work. 

Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges.  Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work.

Job Summary

We are seeking a Sales Enablement Program Manager to build the world's first Industry Enablement program that is purpose-built to withstand the velocity of the AI market. This individual will own the field’s proficiency on Writer’s industry solutions. The successful candidate will demonstrate a proven ability to scale the insights of our Industry Leaders, creating a cohesive enablement strategy that ensures consistent and high-quality knowledge transfer to the entire GTM team. This individual should have experience in developing scalable enablement frameworks, ensuring that the field is prepared to dazzle our customers with confidence, conviction, and an elite level of industry acumen. The successful candidate will work shoulder-to-shoulder with Writer’s industry leaders to align their work across cross-functional stakeholders in Sales, Customer Success, Solutions Architecture, Product Management, Product Marketing, and GTM Ops to deploy innovative enablement strategies, driving measurable impact on Writer's mission to define generative AI for the enterprise.

Key Responsibilities

Stakeholder Management

• Build and maintain strong, collaborative partnerships across Writer’s industry leadership team to understand their unique needs and be their trusted advisor on executing their strategy.

• Ensure that the insights and expertise of industry leaders are effectively aligned with the goals and strategies of cross-functional teams

Scalability & Strategy

• Architect the strategy and orchestrate the motion for delivering rapid enablement on new industry solutions - driving clarity across Product Management, Product Marketing, Pre Sales, Post Sales, and GTM Ops. The buck stops with you.

• Develop and maintain a roadmap for industry enablement, aligning cross-functional stakeholders in field, partner, and product enablement on a strategy that optimizes the field's proficiency with new industry solutions.

Program Development

• Implement a best-in-class program that delivers measurable impact across all 4 tiers of the Kirkpatrick Model - regularly reporting KPIs to GTM Leadership as part of organizational OKRs.

• Serve as the organization's Sage for vertical strategy, ensuring that Sales, Solutions, & Success are up-to-date on how emerging solutions bolster Writer's position as the unquestioned leader in enterprise-grade generative AI.

Industry Acumen

• Perpetually measure AE industry acumen, instilling confidence in sales and vertical leadership that the field possesses elite proficiency on Writer's solutions across industries.

• Ensure that our pre and post sales teams are well-versed in the specific needs and challenges of specific industries, as well as how Writer solves those needs and challenges.

New Hire Onboarding

• Own KPIs for new hire industry acumen as the sales grows in FY24, including the design, delivery, and measurement of curriculums and certifications.

• Ensure that new hires can confidently build and fluidly deliver compelling demos that position Writer as the world's foremost solution for AI transformation within that industry.

Collaboration and Reporting

• Collaborate closely with sales leadership, industry leadership, product management, and other stakeholders to ensure alignment and potency of industry enablement programs.

• Regularly report on program impact, providing actionable insights and recommendations for continuous improvement driven by hard, defensible data across all 4 tiers of the Kirkpatrick model.

Qualifications

• Experience:

  • 7+ years of collective experience across enablement, marketing, product management, product marketing, GTM strategy, Pre Sales, or Post Sales.

  • Proven track record of architecting and executing successful enablement programs that deliver measurable impact.

  • Experience at hi-growth startups is a plus.

• Skills:

  • Fluency in AI

  • Advanced Proficiency in prompt engineering

  • Familiarity with integrations, APIs, automation, and data

  • Data-driven execution with a focus on measuring and reporting on the impact of enablement programs.

  • Exceptional project management and organizational skills.

  • Excellent communication and interpersonal skills.

  • Creation and delivery of engaging enablement content.

  • Proficiency in using sales enablement tools and platforms.

  • Mastery of Slack is a gargantuan plus.

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks (US Full-time employees)

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage for you and your family

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Home office setup, cell phone, internet

  • Wellness stipend for gym, massage/chiropractor, personal training, etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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