Senior Manager, Analytics – Mortgages and GICs

At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best experience possible.

Be part of our talented and growing team! We are currently looking for a Senior Manager, Analytics – Mortgages and GICs, to join our team, reporting to the Vice President, Head of Analytics. 

As a passionate Senior Manager, Analytics – Mortgages and GICs, you will lead a high-growth team to uncover business insights, define processes and strategies across the mortgage, GIC, and credit card segments, and drive optimization and automation adoption. You will collaborate closely with business areas including Digital and Technology, New Product Development, Risk (scoring, modeling, and loan origination). Your thought leadership will be essential in driving process improvement through analytics and business intelligence.

"Be a part of our inclusive workplace where diverse perspectives drive innovation and excellence."

WHY JOIN US?

BECAUSE WE ARE PROUD TO BE One of Montreal's Top Employers for 2024 for the fourth consecutive year by the editors of Canada's Top 100 Employers.

WE OFFER:

• Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance.
• Wellness: Tailored well-being solutions available 24/7.
• Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
• Community Support: Paid Volunteer Day to give back to your community.
• Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
• Development: Access to Fairstone Academy for comprehensive training and skill development.
• Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.

WHAT WILL YOU WORK ON?

• Lead cross-functional projects to uncover insights that drive business decisions and optimization opportunities aligned with business objectives.
• Oversee data analysis, statistical modeling, reporting insights, automation, dashboards, and performance measurement to develop business strategies.
• Present insights to key stakeholders and business partners, recommending solutions and supporting key business decisions.
• Manage and optimize processes for data consumption and validation.
• Establish performance indicators and success metrics across initiatives, products, and services, and oversee the design and delivery of reports and insights.
• Analyze and interpret results, presenting findings to stakeholders in leadership, technology, sales, and product teams.
• Lead and deliver enterprise analytic solutions for business customers.
• Recruit, train, develop, and supervise analyst-level employees, providing ongoing coaching and development, setting objectives, and assessing performance.
• Ensure the accuracy of data and deliverables, focusing on quality control and regulatory standards.
• Anticipate future needs related to people, technology, and business within your department, and design/implement solutions to meet these needs.
• Lead a team of data scientists, analytical experts, and data modeling professionals in developing powerful business insights using advanced analytics techniques and leveraging vast datasets.

**This role is vacant**

WHO ARE WE LOOKING FOR

• 7+ years of experience in data monitoring, management, manipulation, and insight generation (preferably in the financial industry), with at least 3 years of team leadership experience.
• Degree in Business Management with a focus on Mathematics/Statistics or related fields.
• Experience managing and developing performance analysts.
• Proficient with large databases and/or data warehousing (Azure, Power BI, Databricks).
• Proven track record of completing cross-functional projects and driving tasks to completion.
• Strong understanding of the business ecosystem and related KPIs.
• Advanced skills in data integration, segmentation, and reporting within a CRM and Marketing Automation system (AWS, Salesforce, HubSpot).
• Familiar with digital media and eCommerce business models.
• Experience with statistical modeling techniques, hands-on statistical modeling (e.g., regression modeling, A/B testing), and machine learning (e.g., predictive modeling, decision trees, clustering).
• Strong project management skills, with the ability to work with multiple stakeholders to achieve project objectives.
• Experience with Business Intelligence tools such as Tableau, Power BI, and Quicksight.
• Proficient in statistical analysis using R, Python, or SAS, and expert-level skills in Microsoft Excel and Access.
• Strong communication skills, capable of effectively presenting technical, business, and project progress to multiple stakeholders.
• Quick learner with strong problem-solving and analytical skills, able to propose and implement alternative solutions.

WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

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