Azure Data & AI Solution Specialist
Brasilia, Distrito Federal, Brazil
Microsoft
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As an Azure Data & AI Solution Specialist, you are a business leader with technical expertise working with our most important managed customers. You will orchestrate technical, commercial and services resources to help customers realize digital transformation through cloud computing achieve/exceed quarterly Azure consumption targets .
You will engage with senior decision makers to uncover digital transformation initiatives, and a passion to learning how Azure cloud services can deliver digital transformation. You will develop and maintain an Azure expertise, able to identify projects, build a compelling business case, and drive the consumption project to production.
You will build and maintain relationships with customers, influence long-term strategic direction and act as a trusted advisor driving engagement at the CxO level with technology decision makers. You will help customers evaluate their cloud strategy, determine approaches to application and data migration and modernization, and recommend solutions that meet their requirements. You will engage with Microsoft Account team and delivery team, as well with partner ecosystem technical team
Responsibilities
Sales Execution
· Engages in conversations with customers aligned to their industry to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Initiates conversations with customers on digital transformation in one or more solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, webinars, and direct engagement.
· Collaborates with team members to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, partners, or services to track and qualify new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MCEM) to determine the quality of the opportunity and whether to proceed.
· Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts. For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners.
· Identifies customer business needs and technology readiness. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Proposes prioritized solutions that align with customers' needs. Articulates the business value of proposed solutions.
· Proactively builds external stakeholders' mapping. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business.
· Implements strategies to accelerate the closing of deals. Contributes input on strategies to drive and close prioritized opportunities. Coaches less experienced team members in deal plan execution. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.
Scaling and Collaboration
· Collaborates with a network of partners to cross-sell and up-sell. Identifies new partners by researching and discussing with partners on customer scenarios. Develops joint proposal with partners. Contributes to developing partner strategies to address gaps in partner capabilities.
· Applies the orchestration model to leverage and expand relationships with internal stakeholders and partners (e.g., Enterprise Operating Unit). Navigates the MSFT organization to bring the best impact to the customer.
Technical Expertise
· Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft.
· Initiates conversations with prospective customers/partners at events to expand external network. Acts as a subject matter expert in one or more solution area(s).*
· Proactively provides analysis of the competitive landscape in supported solution area. Evaluates opportunities and makes recommendations on pursuit or withdrawal. Holistic value of MSFT platform versus single-point solution that positions MSFT favorably against competitors.
Sales Excellence
· Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
· Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
· Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory.
· Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
· Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
· Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.
. Ability to solve customer problems through cloud technologies and expertise in selling to senior business decision makers (C-Level) by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.
. Understanding of cloud platforms including Azure platform services, hybrid cloud technologies, developer tools and services and/or complementing solutions. Requires the ability to engage with developers and IT architects as trusted advisors as well as the ability to articulate the business value of Microsoft's Azure apps and infrastructure cloud solutions and strategies
. Lead technical sessions making use of whiteboards or other resources to drive solution discussions leveraging published solution architectures for common infrastructure implementations, and demonstrate Azure Solution using pre-packed Azure Demo environments.
. Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
. Proven track record of outstanding performance and achieving goals.
. Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role.
. Success-driven, works well in a diverse team and enjoy a dynamic and changing environment.
. Orchestrate and influence virtual teams to pursue sales opportunities and lead v-teams through influence.
Qualifications
Required/Minimum Qualifications
· 7+ years technology-related sales or account management experience
o OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years technology-related sales or account management experience.
. Fluency in Brazilian Portuguese and English.
· 6+ years solution or services sales experience.
Additional or Preferred Qualifications
. Strong knowledge in Data & AI products.
· 9+ years technology-related sales or account management experience
o OR Bachelor's Degree in Information Technology, or related field AND 6+ years technology-related sales or account management experience
o OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years technology-related sales or account management experience.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Architecture Azure Computer Science
Perks/benefits: Career development Medical leave Team events
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