Senior Product Specialist (R&D AI Engineering)

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. 

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Help us build solutions driven by world-class AI. We are looking for a Senior Product Specialist to help deliver our award-winning technology into powerful solutions for our customers across a range of industries.

As a Senior Product Specialist in the AI Engineering within R&D, you will be a key bridge between domain expertise and the technology and algorithms needed for successful implementations. Your responsibilities will include:

• Analyze Business Requirements: Design new functionality based on the tools and frameworks available in the Automation team.
• Evaluate AI Use Cases: Understand the viability and value of new AI-based use cases.
• Create Documentation and Training Materials: Develop comprehensive documentation, presentations, and training materials.
• Engage with Stakeholders: Collaborate with requirement owners and other stakeholders from across the business and our customers.
• Verify and Validate Software: Ensure software functionality is verified and validated in all phases of software development.
• Share Knowledge: Guide and train colleagues, sharing your expertise.
• Build User Trust: Help build user trust in AI products through Explainable AI.

Due to IFS’s commitment to creating customer solutions, it’s not a prerequisite for our Senior Product Specialist to have deep technical knowledge of fields such as machine learning, although we would expect you to have a passion for AI product building and innovation.

Qualifications

• Experience: 3+ years of experience in IFS product building or AI product building, demonstrated through successfully completed projects.
• Passion for Innovation: A passion for building new and innovative Industrial AI solutions, with experience working with a technical product set.
• Proactive Attitude: An enthusiastic attitude and proactivity when faced with challenges.
• Problem-Solving Skills: Excellent problem-solving skills and the ability to communicate effectively.
• International Collaboration: Experience collaborating with international teams.
• Technical Communication: Ability to distill complex technical ideas into solutions for a non-technical audience.
• Thought Leadership: Experience as an evangelist or thought leader for disruptive solutions.
• Educational Background: A university degree or equivalent professional qualifications.
• Technical Experience: Experience with AI, IoT, or other automation-supporting technologies is highly beneficial.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.