AI Solutions Engineer (f/m/d)

Heidelberg

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Overview

At Aleph Alpha, we are shaping the future of AI with European values at the core. The heart of our product is developing cutting-edge generative AI solutions with a strong emphasis on sovereignty, ethical development, and societal benefit. Our generative AI offering empowers businesses, governments, and individuals to achieve their full potential. 

Team

To bring our vision to life, we work closely with our partners to unlock the transformative power of generative AI. Our Customer Team empowers them by leveraging Aleph Alpha’s sovereign solution stack, ensuring they can harness AI’s full potential with confidence and security. 

As our AI Solutions Engineer, you will work on implementing a solution concept to scale up our business according to the company targets.  You will work closely with Engineering and Product to   help them shape a stable production environment.  

Your responsibilities

  • Develop a detailed customer project schedule, facilitate customer evaluations and PoC.  

  • Contribute to the innovative solutions for our customers and external partners ensuring a smooth user experience.

  • Interpret customer business goals and translate them into the clear technical requirements. 

  • Take part in designing, deploying, adapting, implementing, configuring, and customizing the solutions for our clients to ensure topnotch customer experience. 

  • Ensure smooth prompt and fine tuning of Large Language Models. 

  • Provide technical expertise and guidance on troubleshooting to Aleph Alpha clients and stakeholders throughout the project lifecycle.  

  • Draft and deliver presentations on targeted products, demonstrating features and functionality. 

  • Collaborate with Engineering and Product to shape a stable production environment, as well as with Sales, IT Support, Operations, Business Groups, and the key users to ensure project success.  

Your profile:

  • Knowledge of Machine Learning technology, and advanced knowledge of Artificial Intelligence and Large Language Models. 

  • Experience in software development projects in complex customer or partner environments. 

  • Expertise working on Customer-Facing, technical Pre/Post sales, or Solution Implementation Projects that set customers for success. 

  • Knowledge of User Design Experience and User Centered approach to apply it in software solutions or Backend System Applications Design. 

  • Both Solution-oriented mindset to solve problems creatively, and a proven experience in turning around complex projects with a relentless drive to results and perfect execution.  

  • Ability to navigate IT Applications and Architectures leveraging your knowledge to develop intuitive solutions.  

  • Passion towards innovating, structuring, streamlining and driving execution of high-impact processes in ambiguous and highly dynamic environments.   

  • Fluency in English is required; proficiency in German is highly preferred

What you can expect from us:

  • Become part of an AI revolution! 

  • 30 days of paid vacation 

  • Access to a variety of fitness & wellness offerings via Wellhub 

  • Mental health support through nilo.health 

  • JobRad® Bike Lease 

  • Substantially subsidized company pension plan for your future security 

  • Subsidized Germany-wide transportation ticket 

  • Budget for additional technical equipment 

  • Flexible working hours for better work-life balance and hybrid working model 

  • Virtual Stock Option Plan 

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Tags: Architecture CX Engineering Generative AI LLMs Machine Learning Security

Perks/benefits: Equity / stock options Flex hours Flex vacation

Regions: Remote/Anywhere Europe
Country: Germany

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