Splunk Technology Analyst - CDS

Summary
 Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation’s largest healthcare data centers – both rated among the top five percent of data centers worldwide by MIPS.

With three U.S. locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes.

Our data centers host applications process billions of transactions, supporting state, federal and commercial business.
Description
 

Position Purpose: 

Seeking Splunk Technology Analyst that is well versed in ITSI development and machine learning to join Companion Data Services team. Our team supports Federal customers in their efforts to develop and maintain a Splunk Hybrid environment. The qualified candidate will be able to manage multiple assignments, changing priorities, and work independently with little oversight. Maintain a portfolio of one or more hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and/or product evaluation and integration.  Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned.

* This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.

Location:

This position is a Full-Time (40hrs a week Monday-Friday) and fully onsite position in either Dallas, TX or Columbia, SC.

Logistics:

Companion Data Services - One of BlueCross BlueShield's South Carolina subsidiary companies.

What You’ll Do:

• Perform technical interviews and analysis with vendors and/or stake holders to develop and track the road map/life cycle of infrastructure for hardware, software, products, and/or processes. May schedule regular meetings, conference calls, or on-site visits with vendors and/or stake holders to keep abreast of current technology(s), products, and/or processes. May review with vendor and/or stake holders, known upcoming activities associated with their specific technology(s), product(s), and/or processes. Research and stay abreast of all information that may impact the lifecycle of any supported technology, product, and/or process.

• Facilitate the establishment, implementation, and maintenance of best practices, policies, standards, and desktop procedures to be used by the operational units to guide the use of each technology solution or product.

• Establish and maintain effective working relationships and open communication with vendors, operations, architecture, and/or management staff.

To Qualify for This Position, You’ll Need the Following:

Required Education:

• Bachelor's in a job related field

Degree Equivalency:

• Associates degree plus an extra 2 years job related work experience for a total of 6 years of required work experience (see "required work experience")

OR

• 8 total years required work experience.

Required Work Experience:

• 4 Years specific knowledge of the technology(s), product(s), and/or processes to be supported.

• 1 Year directly supporting the technology(s), product(s), and/or processes. (may be concurrent)

Required Skills and Abilities:

• Knowledge of a variety of information technology products and solutions.

• Excellent research, customer service, verbal and written communication, and presentation skills.

• Strong attention to detail. Good judgment.

• Ability to work and communicate effectively with all levels of the IT organization.

We Prefer That You Have the Following:

• Highly preferred: Splunk, Scripting experience (such as PowerShell, Perl, Python, JavaScript, or Shell scripting), and Linux and/or Windows with a solid grasp of system administration.
• Strong Splunk development experience.
• Experience utilizing Predictive Analytics to forecast health of infrastructure.
• Experience with model development and deployment. .
• Experience in design, implementation, administration, and support on Hybrid Splunk environments (AWS Cloud, Heavy forwarders, UFs, Deployment server).
• Experience in onboarding and fixing data.
• Good knowledge of Syslog, and Network protocols.
• Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, or Splunk IT Service Intelligence Certified Admin.

Reviewed Software and Other Tools:

• Standard office equipment. Microsoft Office Suite.

• Software and tools will vary based on the technologies, products, and/or processes supported.

Work Environment:

• Typical IT environment.

Our comprehensive benefits package includes the following:

We offer our employees great benefits and rewards.  You will be eligible to participate in the benefits the first of the month following 28 days of employment.  

• Subsidized health plans, dental and vision coverage

• 401k retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Education Assistance

• Service Recognition

• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

 

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information. 

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.