Business Intelligence Analyst - SSL

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

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Team Overview

Are you a curious data enthusiast ready to make an impact in Spanish Speaking Latin America? As an SSL Business Intelligence Analyst, you’ll collaborate with product, operations, and finance teams to transform raw numbers into actionable insights. Hone your analytical chops, tackle real-world challenges, and grow into a key driver of DiDi’s data-driven success.

Role Responsibilities

• Data Collection & Cleaning: Gathering, validating, and organizing data from various sources, ensuring its accuracy and integrity.
• Dashboard & Reporting: Developing and maintaining dashboards that provide real-time visibility into key performance metrics.
• Cross-Functional Collaboration: Partnering with teams across Product, Operations, and Finance to understand their needs and deliver targeted analytical solutions.
• Ad-Hoc Analysis: Diving into exploratory projects, testing hypotheses, and uncovering hidden trends to support strategic decisions.
• Data Visualization: Presenting complex findings in clear, engaging formats for both technical and non-technical audiences.
• Continuous Improvement: Working closely with senior analysts to refine data processes, implement best practices, and learn new tools or techniques.
• Stakeholder Support: Providing timely insights and recommendations that help shape product roadmaps, operational efficiencies, and financial forecasts.
• Innovation & Learning: Staying updated on emerging BI tools and industry trends, constantly seeking ways to enhance DiDi’s data capabilities.

Role Qualifications

Must-Haves

• Educational Background: Bachelor’s degree in Business, Engineering, Mathematics, Statistics, or a related field.
• Experience: 1+ year of data analytics experience (internships included) demonstrating the ability to interpret data and deliver insights.
• Technical Skills: Proficiency in Excel/Google Sheets; basic knowledge of SQL or data visualization tools (e.g., Tableau, Power BI).
• Analytical Mindset: Strong problem-solving abilities, capable of slicing through complex datasets to find meaningful patterns.
• Communication: Fluency in Spanish and English, with the ability to clearly articulate data findings to diverse audiences.
• Adaptability: Comfortable working in a fast-paced environment with evolving priorities.

Preferred

• Programming Skills: Familiarity with Python or R for data manipulation and analysis.
• Industry Experience: Previous exposure to mobility, tech, or marketplace operations.
• Advanced Analytics Knowledge: Understanding of predictive modeling, A/B testing, or other statistical techniques.
• Curiosity & Growth: Eagerness to explore emerging data tools, experiment with new methodologies, and continuously expand analytical capabilities.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms