Business Analyst, Performance Analytics

Are you an analyst with a passion for data, analytics, and visualization? Do you believe that the right data can drive change in people and businesses? Join us on our journey to enhance situational awareness by empowering our sales and service teams with actionable insights.

About the Position

We are strengthening our analytics team with a Business Analyst in Performance Analytics to develop and enable data-driven, customer-centric strategic decisions through user-friendly reports. In this role, you will collaborate closely with stakeholders to develop powerful KPIs and steering components, leveraging modern databases and analytics tools.

As a Performance Analyst in Fortum Consumer Solutions, you will always have the end-user in mind, ensuring that data and insights are truly valuable by combining analytics, communication, and visualization skills. You are not afraid to apply innovative techniques where needed, and your curiosity constantly drives you forward.

With a high degree of autonomy, you are confident in your ability to manage stakeholders and collaborate effectively to identify new areas for support and improvement across a Nordic organization. Ideal candidates have a few years of relevant experience, thrive in the space between data engineering and business, and possess an analytical mindset with experience working with Microsoft Power BI and SQL.

The role is part of a Nordic team of four people and reports to the Performance Analytics Manager. This sub-team is part of the broader Performance Analytics and Insights team of nine people. The position can be based at one of our Nordic campuses in Norway, Sweden, or Finland.

Key Responsibilities

As a Business Analyst in Performance Analytics, you will collaborate with various teams across the Nordic Customers organization, including sales & service, payment & invoicing, among others, to understand their business needs. To enhance the quality and availability of data, you will act as a bridge between the Nordic Customers teams and the internal data team, providing input on logic, harmonization, definitions, and new data requirements to support the development and maintenance of data pipelines.

Your responsibilities will include both short- and long-term projects, as well as ad-hoc tasks. You will strive to automate tasks whenever possible. In addition to developing KPIs and data models upon request, you will proactively identify opportunities for improvement. Your autonomy and flexibility in creating solutions allow you to leverage the best tools for the job, including advanced methods such as machine learning when appropriate.

As the link between data engineers and the business, you will ensure end-users are informed and educated about new models, KPIs, and reports. Additionally, you will collaborate closely with other analysts to build the best overall solutions and share best practices across different areas. Along with other analysts, you will also be responsible for managing the Power BI app, including access rights, automation, and documentation.

We offer you

At Fortum, we believe in a better future and want to be involved in shaping it. Our workplace is a safe place, both physically and mentally. You will grow with professional colleagues, being trusted and free to challenge yourself. We offer comprehensive benefits, flexible working hours, and hybrid work model to support your productivity, development and wellbeing. We are committed to build diverse teams where everyone feels included and is treated equally.

More information about our culture and benefits can be found here.

About you

• Higher education in a relevant field (e.g., technology, economics, statistics) with an emphasis on quantitative subjects.
• Experience with programming languages such as SQL, Python, or R, and visualization tools like Power BI.
• Proficiency in Power BI, including:
  • Advanced knowledge of DAX and M languages, understanding their strengths and limitations.
  • Ability to serve as a Power BI Service workspace admin and champion an insight-driven culture.
• Experience to work with data warehouses or data lakes (e.g., Azure, Databricks), including writing queries and using notebooks (e.g., Databricks, Jupyter).
• Relevant work experience with a proven track record of driving business growth or improving collaboration through data visualization.
• Experience in machine learning is an advantage but not a requirement.
• Strong written and verbal communication skills in English and at least one Nordic language. Fortum’s working language is English.

Personal Qualifications

To succeed in this position, you need strong analytical skills and a data-driven approach to structured problem-solving. A commercial mindset, high drive, and target orientation are key, along with effective communication and relationship-building skills. Being self-motivated and able to prioritize tasks efficiently is crucial, as is maintaining attention to detail. You should also be curious and innovative, with a focus on applying new technologies, automating tasks, and utilizing hypothesis testing in problem-solving.

Interested?
Submit your application by 19.03.2025 at the latest. If you would like to hear more about the position, please contact Benjamin Hendler through e-mail benjamin.hendler@fortum.com.

To be selected for the position, the applicant must go through background clearance and a health examination including drug testing.  

We are Fortum
Fortum is a Nordic energy company. Our purpose is to power a world where people, businesses and nature thrive together. We are one of the cleanest energy producers in Europe and our actions are guided by our ambitious environmental targets. We generate and deliver clean energy reliably and help industries to decarbonise their processes and grow. Our core operations in the Nordics comprise of efficient, CO2-free power generation as well as reliable supply of electricity and district heat to private and business customers. For our ~5 000 employees, we commit to be a safe, and inspiring workplace. Fortum's share is listed on Nasdaq Helsinki. fortum.com