Application Development Intern - Artificial Intelligence

C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Overview

Summary

The Application Development Intern (AD Intern) will be paired with Application Development’s Principal Architect and receive guidance from the Director, Engineering in the development and programming of ConvergeOne software intellectual property (IP) related to applying the open-source Artificial intelligence/Natural Language Tool Kit to the Conversations solution.  With an advanced educational background (BS or MS in process) in software development and programming, AD Interns will gain experience in a fast-paced environment, handling multiple projects simultaneously, and be given an opportunity to apply their academic learnings, showcase their initiative and drive to expand responsibilities. Roles will be outlined in more detail as the start date approaches depending on ConvergeOne IP development roadmaps and requirements.

Responsibilities

Essential Functions

• Understands and learns about ConvergeOne and ConvergeOne’s corporate directions
• Learns and supports strategies and activities for ConvergeOne’s innovation and IP development.
• Gains practical, hands-on experience with current/next generation:
  • Technologies, e.g., bots and artificial intelligence, Internet of Things, cloud services, microservices architectures, etc.
  • Programming languages, e.g., AngularJS, Node.js, Python, etc.
  • Big Data technologies, e.g., ElasticSearch, MongoDB, etc.
  • Queueing frameworks, e.g., RabbitMQ, Kafka, etc.
  • Cloud infrastructures, e.g., GCP, Amazon Web Services, Azure Cloud, etc.
  • Development methodologies and DevOps, e.g., Agile/Lean
• Develops and enhances (through involvement with the complete software development lifecycle):
  • Programming and software development skills
  • On-Job Training using cutting-edge technology tools
  • Problem solving and decision-making skills

• Creative and critical thinking
• Collaboration, communication, and negotiation
• Implements an AI-powered chatbot using Dialogflow/LLMs
• Trains and optimizes the bot to make more natural conversations
• Interpretes business conversation flows and conversion of those flows into conversation configuration

Qualifications

Required Qualifications

• Strong verbal, written communication skills
• In-process BS/MS Computer Science or Electronic Engineering with a focus on software development
• Programming skills/aptitude and knowledge of Python and Java.
• NodeJS (Node.js), Python, Natural Language Processing (NLP), WebHook Development. Knowledge of LLM/DialogFlow/KoreAi API is advantageous
• Good troubleshooting + problem-solving skills
• Ability to work independently as well as on a team and learn from colleagues
• High adaptability in a dynamic start-up environment.
• Basic understanding of MS Office preferably Visio, PowerPoint, Word and/or Excel

Desired/Preferred Qualifications

• Specific Artificial intelligence skills using frameworks such as Crew.ai, Model Context Protocol, NLTK, TensorFlow, Dialogflow, Scikit-learn, Keras, etc.
• Specific Java Script programming skills using frameworks such as Node.js, AngularJS, etc.

Additional Information

C1 BENEFITS* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)Work EnvironmentAbility to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Other Duties/ChangesThis job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.EEO StatementC1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htmNotice of E-Verify Participationhttps://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Right to Workhttps://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf