Principal Business Operations Engineer

COMPANY OVERVIEW

Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI.

POSITION SUMMARY

We are seeking a highly skilled and motivated Senior Business Operations Engineer with extensive expertise in the Domo platform, SQL, and ETL processes. This role involves using data analytics, system integration, and business intelligence tools to optimize our data-driven decision-making processes. The ideal candidate is a creative problem-solver, who thrives in a fast-paced environment while driving innovation and process improvements.

This role requires in-office presence five days a week.

KEY RESPONSIBILITIES  

• Collaborate with business stakeholders to gather requirements and provide actionable analytics that align with organizational objectives;
• Lead the design, development, and implementation of complex ETL processes and SQL queries within Domo to support key operations;
• Create and maintain data visualizations, dashboards, and reporting solutions;
• Automate tasks and support internal Domo apps through Domo Workflows;
• Ensure data accuracy, consistency, and integrity across ETL and reporting processes;
• Champion initiatives to improve the efficiency and scalability of data operations;
• Troubleshoot and resolve complex data issues, providing root cause analysis and actionable solutions;
• Stay current on industry trends in ETL, data analytics, and the Domo platform to deliver innovative solutions;
• Proactively communicate and deliver timely solutions to stakeholders.

JOB REQUIREMENTS 

• Bachelor’s degree in a technical field (Computer Science, Mathematics, Statistics, Data Science, or a related field) or 5-7 years of relevant experience;
• 3+ years of hands-on experience with SQL, MySQL, and Magic ETL within Domo, including complex query writing and optimization;
• Solid experience with Domo, including creating data visualizations, dashboards, and PDP policies;
• Strong problem-solving, documentation, and solutions-oriented mindset;
• Ability to manage multiple priorities with high attention to detail in a fast-paced environment;
• Ability to lead wide-scale process improvements and technical implementations with broad impact;
• Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to technical and non-technical teams.

DESIRED SKILLS

• Experience in long-term technical or software application support;
• Expertise in programming languages, APIs, Domo connectors, and Domo App Studio is strongly preferred;
• Proficiency in Python and Domo APIs, or preferably, experience with Domo Workflow;
• Experience with Salesforce Sales Cloud and/or CPQ data models is a plus;
• Experience leveraging AI technologies to enhance data operations, automation, or analytics is a plus.

BENEFITS: https://www.domo.com/company/careers/culture 

Domo is an equal opportunity employer.

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