Operations Data Analyst - Data Solutions

Company Description

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support.  With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

We are headquartered in Philadelphia, PA (USA), with offices in Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

Job Description

 Mission:

To ensure that the quality of IntegriChain’s data elements are maintained to the highest standard for our customers, and in instances where these quality standards cannot be met, both internal and external stakeholders should be engaged to seek resolution.

Duties:

• Monitor/support/resolve open issues to ensure that they are addressed within a defined time frame
• Monitor and resolve issues related to ETL data pipelines in Snowflake and MySQL databases
• Analysis of data and identification of data quality issues
• Ad hoc data investigations/data support activities upon customer request.
• Resolution of weekly assigned data issues.
• Communication with data providers and customers regarding new or open issues.
• Issue submission/queue management within Jira.
• Provide cross-functional support to Customer Operations and Data Pipeline teams.
• Follow and maintain the documentation surrounding IntegriChain’s quality practices at their specified frequency.
• Lead training sessions for development of new Data Analysts.
• Organization/Execution/Status Communication of Data Factory initiatives/projects
• Participation in cross functional IntegriChain project teams and progress reporting to Data Factory stakeholders.
• Facilitation/support of a productive and communicative team environment.
• Assist Data Operations management in projects and day-to-day activities.

Outcomes:

• Define a tailored development plan with feedback and manager approval within 90 days of hire. The laid out criteria will then be used to assess growth against that plan in the following quarters of the first year of hire.
• Successfully execute operational tasks related to IntegriChain’s data.

Qualifications

Preferred Qualifications

• Flexible and Adaptable to feedback.
• Excellent verbal and written communication skills
• Experience using intermediate to advanced SQL is required
• Operations mindset to analyze and solve problems and issues
• Eagerness to identify issues and take initiative in process improvement.
• Bachelor's Degree
• Organized with an ability to prioritize and consistently follow-through
• Experience using Excel required, basic python knowledge preferred
• Committed to lifelong learning
• Capable of working both autonomous and in a team

#LI-DV1

Additional Information

What does IntegriChain have to offer?

• Mission driven: Work with the purpose of helping to improve patients' lives! 
• Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off (PTO) and much more!
• Robust Learning & Development opportunities including over 700+ development courses free to all employees

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.