Global Banking & Markets - Eq GSET Platform - Associate - Bengaluru

Who We Are

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

Global Markets 

Our core value is building strong relationships with our clients  which include, asset managers, hedge funds, broker dealers and systematic clients. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

The team

We are a team at the heart of electronic trading. We own the production plant and manage the systems that process billions of dollars’ worth of trades every day. Working as part of the Production Engineering function, Frontline support team members proactively and reactively deal with operational risk. We are accountable for the monitoring and support of Algorithmic, Smart Routing, Order Management & MTF systems.

We use and evolve the techniques, tools and applications to monitor systems, application and business performance. We work closely with the developers, product managers, business support and the technology team to deliver electronic execution services. We ensure the availability, performance and flexibility of the service, today and in the future.

Job Description

The team requires a self-motivated self-starter with good technical skills to be providing business and technical support for the equity electronic trading stack. The role sits within the Frontline support team who are the primary face off to the trading desk.  

The ideal candidate would have experience in a similar desk facing support function at a financial services firm.

Responsibilities and qualifications

Role Responsibilities

• Direct trading desk facing business and technical support 
• Own the production environment - platform and application system
• Serve as level one support on issues
• Demonstrate plant health through plant monitoring, alerting provisioning and capacity management
• Automate repetitive maintenance and troubleshooting tasks
• Communicate and document production changes, improve the change management process and tooling
• Drive continuous improvement through incident follow-ups and root cause analysis

Essential Experience

• Understanding of order management and downstream processes
• Great communication skills
• Proven ability to work directly with a demanding user base and manage their needs
• Strong desire and ability to understand the business
• Ability to triage and prioritise incoming requests
• Hands on working in large-scale Unix/Linux environments
• Good experience writing SQL queries
• Scripting in Python, Bash or similar language

Desired Experience

• Working in equities cash markets and trading systems

Goldman Sachs Engineering Culture

At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

Engineering is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here!

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Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity.