Solutions Architect - AI Lab Manager - Advanced Growth Tech.

Job Summary

SHI is seeking a Solutions Architect - AI Lab Manager responsible for developing, managing, and operating SHI's next-generation AI Lab. This role also involves actively supporting SHI’s pre-sales technical AI practice. The successful candidate will be crucial in helping the AI Lab, developing use cases, and handling various technical aspects of the lab's operations and maintenance. The ideal candidate should communicate confidently with SHI Account Executives and customers and have experience selling high-performance computing and AI solutions.

This position will report to the Director of AI Solutions Engineering and must report to the SHI Somerset, NJ office location.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include but not limited to:

• Build, manage, and operate SHI Next Gen AI Lab – including but not limited to Infrastructure build and maintenance, use case build out, lab operations, and monitoring and alerting
• Lead and facilitate tours of SHI next Gen AI lab and data center factory
• Participate in the prototyping and testing of customer AI applications
• Produce whitepapers of case studies performed in the lab
• Primary contact for presales design and scoping of AI-enabled solutions
• Perform technical presentations, AI Use Case demos, and assessments for customers
• Architect and design AI-enabled solutions and configure proposal presentations around customer’s budget, existing entitlements, business needs, and environment restrictions
• Provide documentation for design, including architectural diagrams
• Identify and promote supporting technologies and SHI Professional Services leveraging extended SHI resources
• Enable internal teams and partner on AI solutions and SHI capabilities
• Align with Sales Management for product solutions enablement
• Participate in the SHI AI Center of Excellence and collaborate with key stakeholders supporting SHI AI practice
• Stay current with new technologies and innovations in AI Infrastructure, workload orchestration, MLOPS platforms, and GenAI applications
• Maintain certifications relevant to the job position
• Support SHI and present when applicable at relevant SHI customer and partner-facing events
• Assist with pipeline-building activities such as call blitzes or other demand-generation activity

Qualifications

• Bachelor's Degree or equivalent work experience
• A minimum of 10+ years’ of direct technical presales experience architecting customer solutions
• A minimum of 12+ years designing data center scale HPC infrastructure
• Experience working in a customer-facing lab environment
• Strong background in technologies that enable large-scale infrastructure, management of complex systems, networks, storage, and data center equipment
• Familiarity with job scheduling, workload orchestration, high-performance storage, and complex network topologies

Required Skills

• Knowledge of building end-to-end AI workloads, including training, fine-tuning, inference at scale, agentic and RAG-based workflows, and model evaluation
• Advanced certification or publications in AI, deep learning, or related fields
• Proactive contributions to open-source projects or active involvement in tech communities
• Self-study and independent work in lab facilities to increase job-related knowledge and skills
• Excellent communication and presentation skills
• Strong organization and time management skills
• Creative and self-motivated mindset
• Ability to work in high-profile, complex environments
• Exceptional communication skills, with the ability to translate complex technical details for diverse audiences
• Passion for staying updated with the latest technological advancements in AI, HPC, and related fields

Unique Requirements

• Ability to travel as needed according to customer project requirements (less than 25%)
• Ability to work flexible schedules, evenings, and weekends according to project requirements

Additional Information

• The estimated annual pay range for this position is $180,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status