Sr. Engineering Manager, Data and Customer Platforms

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth – you’ll have access to free executive coaching on-demand.
• We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

You have strong expertise in building & supporting modern data platform, service integrations, APIs, and working with cross-functional teams, including digital, retail, analytics, and Product teams.
You’re also resourceful and collaborative with stakeholders and partner with Product Managers, Data Analysts, and cross-functional teams to align data solutions with business needs. A sense of humor is a plus!

A Day in the Life:

The typical day is… atypical. Your Key Responsibilities may include.

1. Leadership & Team Management

• Lead, mentor, and scale a team of Data Engineers and Customer Service Engineers.
• Provide technical and strategic direction to the team, ensuring alignment with business objectives.
• Drive hiring, performance management, and career growth initiatives within the team.
• Foster a high-performance culture focused on innovation, collaboration, and delivery excellence.

2. Data Engineering & Modernization

• Architect, design, and implement modern data pipelines using BigQuery, SQL Servers, and GCP services.
• Lead data modernization initiatives, migrating legacy systems to scalable, cloud-based architectures.
• Ensure high availability, performance, and security of data infrastructure.

3. Data Governance & Compliance

• Develop and enforce data governance frameworks to ensure data quality, security, and compliance.
• Implement data cataloging, lineage tracking, and metadata management best practices.
• Work with compliance teams to align with industry standards and regulatory requirements.

4. Service Integrations, API Development & Automation

• Design and build APIs and microservices for seamless integration across platforms and third-party services.
• Enable customer data integrations to enhance customer experience and operational efficiency.
• Ensure API scalability, security, and best practices in service integrations.
• Implement CI/CD pipelines for automated data pipeline deployment and management.
• Drive automation using Python and other scripting languages to optimize data workflows.

The consistent thread is that you’ll be working with an amazing team of women and men who share your passion for excellence.

To Land This Role:

• 10+ years of overall experience in software/data engineering, with at least 3 years in a leadership role.
• Expertise in Big Query, SQL Servers, GA4, and GCP services.
• Proven experience in building and implementing Data Governance frameworks.
• Hands-on experience in data pipeline architectures, ETL processes, and cloud-based data processing.
• Strong knowledge of data security, compliance, and governance best practices.
• Experience in API development, microservices, and service integrations.
• Experience with CI/CD pipelines, Python, and other scripting languages.
• Exposure to AI-driven data solutions is a plus.
• Experience in data modernization projects and migrating legacy data systems is must.
• Excellent problem-solving, analytical, and stakeholder management skills.

Why You'll Want to Join Our Team:

Our Technology team has a clear mission: use technology to enable the business to operate efficiently while driving growth and profitability. We envision, we strategize, we engineer, we design, we build, we test, we support, and we serve. Our tools and systems impact every customer and every member of our team every day and our role is to make each engagement seamless and rewarding. As we build our in-house engineering teams, we are focused on further modernizing our platforms, leveraging our data analytics capabilities and creating a transformational customer experience. Come join us!

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is 175,000.00 USD - 215,000.00 USD. Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your heath, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. 

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.