Sr Analytics Engineer

Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.

Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.

About the Role

We are looking for an Analytics Engineer to build and scale the data infrastructure that powers decision-making at Charlie Health. This person will play a key role in transforming raw data into

actionable insights, ensuring that our therapists, clinical teams, and business stakeholders have access to high-quality, reliable data. 

They will work closely with product, engineering, and analytics teams to design scalable data models, optimize data workflows, and drive a culture of experimentation and data-driven decision-making. 

This role is foundational to making Charlie Health’s data more accessible, accurate, and impactful—helping us improve outcomes for the teens and young adults we serve. 

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities 

• Full-stack analytics engineering: Build, maintain, and optimize data models that transform raw data into structured, actionable insights in Snowflake using dbt. 
• Develop scalable data workflows: Partner with data engineers to ensure data pipelines are efficient, reliable, and well-documented. 
• Enable data-driven decision-making: Build and maintain dashboards, reports, and self-serve analytics tools in Hex and Tableau, ensuring teams can easily access the right data. 
• Drive a culture of experimentation: Implement best practices for A/B testing, cohort analysis, and impact measurement, ensuring insights drive real-world improvements in patient care and clinician experience. 
• Optimize performance & cost: Continuously refine queries and data transformations to reduce latency, improve efficiency, and manage Snowflake costs effectively. 
• Foster data enablement & collaboration: Work cross-functionally with clinical, product, and operations teams to ensure they can trust and leverage data to improve business and patient outcomes. 

Requirements 

• Advanced SQL expertise (Snowflake, Redshift, or BigQuery), with the ability to write and optimize complex queries. 
• Proficiency with dbt (or equivalent transformation tools) for building scalable data models.
• Experience with BI & reporting tools (Hex, Tableau) to develop dashboards and reports. 
• Understanding of data warehouse architecture, governance, and best practices to ensure data is structured, reliable, and easy to access. 
• Ability to thrive in a fast-paced, high-impact environment, balancing technical rigor with business needs. 
• Strong problem-solving skills and a collaborative mindset to work across teams and functions. 

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target cash compensation for this role will be between $140,000 and $180,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location and number of years of experience. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

Our Values

• Connection: Care deeply & inspire hope.
• We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
• We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
• Congruence: Stay curious & heed the evidence.
• We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
• Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.
• Commitment: Act with urgency & don’t give up.
• We work as swiftly as possible. The mental health crisis is relentless, and so are we.
• Our clients don’t give up and neither do we. Persistence is our superpower.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.