AI Technical Manager

Ottawa Office

Solink

Solink, a cloud video security system, acts as the hub of business operations, security, and loss prevention strategies for global brands.

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AI Manager AI team

Solink is a different kind of data analytics software company.  We've successfully made video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention and in the future, we see every department using video to make data-driven decisions: marketing, operations, and even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there.  We are venture-backed and focus on continuous execution to delight our customers.  We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A bit about the role…

We are seeking a Technical Manager (AI) in our R&D team. You will balance hands-on technical work with people leadership.

Your day-to-day will involve balancing technical leadership with management duties, driving technical conversations, and collaborating with a variety of different stakeholders. You’ll translate business requirements into technical strategies, lead effective meetings, and drive decisions collaboratively.

WHO YOU ARE 

  • Experienced Leader: Minimum of 3 years in leadership roles, with a passion for mentoring and guiding teams.

  • Full-Stack Expertise: At least 5+ years of full-stack development experience (Python, TypeScript, React)., with deep technical knowledge in SaaS and scaled product environments.

  • Strategic & Analytical Thinker: Highly organized, process-driven, and skilled in experimentation to drive continuous improvement.

  • Strong Communicator: Ability to actively listen, collaborate, and foster open discussions to reach the best technical and business outcomes.

  • Empathetic & Inclusive: A leader who values team input, encourages innovation, and ensures decisions are made collaboratively.

  • Education & Qualifications: Master’s degree or equivalent experience in relevant fields such as Computer Science, Engineering, or AI/ML.

SECURITY REQUIREMENTS:

  • Candidates must undergo a criminal records check upon hire;

  • Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;

  • Be willing to comply with Solink’s own security policies and standards.

WHAT WILL YOU DO?

  • Team Leadership & Management: Lead a hybrid team by balancing technical oversight with people management. Mentor your team and drive effective, collaborative decision-making.

  • Technical Strategy: Translate business requirements into actionable technical strategies. Plan, size, and estimate solutions in partnership with R&D and product teams.

  • Project Execution: Utilize agile methodologies (expertise with Jira and Kanban) to drive technical projects from concept to production, balancing research, production support, and feature development.

  • Technology Focus: Leverage your expertise in ML Ops, AWS, ML, embedded systems, and full stack development (Python, TypeScript, React). Collaborate with cross-functional teams to ensure technical alignment.

WHAT IS SOLINK?

Solink is transforming conventional data into ‘smart’ data. Solink connects and synchronizes brick-and-mortar business systems like video + Point of Sale data, to create insight into loss prevention, security, and operations issues. We find new and powerful ways for businesses to get real value from the data and footage created daily by their standard systems.

We’re one of Ottawa’s fastest-growing companies. We're not just a tech and security company - we are rapidly evolving the way that we use and think about video security, data analytics, and technology. We're enhancing the status quo to positively impact clients and customers' businesses.

We’re on a steep growth trajectory, which means lots to do, lots to learn, and lots to experience! What an exciting adventure ahead - and our Solinkians make the greatest travel companions… 

Solink thrives because of our team; we know that in our business and in our daily work, people make all the difference. We’re looking for people who are driven by curiosity, hungry to innovate, and striving to make an impact. 

WHY WORK AT SOLINK? 

Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life.  We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun… 

All that - PLUS we offer…..

  • Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work-life balance);

  • Opportunities for growth based on merit, skill, and initiative;

  • Friendly, welcoming, and team-oriented atmosphere that fosters collaboration;

  • A creative and innovative environment that mentors supports, motivates, and inspires you to make an impact;

  • Interesting and exciting assignments ranging in size, type, and complexity;

  • An “open-door” policy where communication and brainstorming are encouraged;

  • A really positive and fun environment working with an incredibly ENERGETIC team;

  • Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);

  • Monthly reimbursement toward a health and wellness program; 

  • Extracurricular SOLINKIAN social events (annual “solink-o de mayo”, so-learns, sports teams,  so-lunches, team builders, and much more)

  • Please note: We currently operate within a hybrid model.

Solink welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you need accommodations, please email peopleops@SolinkCorp.com.

We know that everyone has different experiences and that’s what makes all of us so unique. Solink is an Equal Opportunity Employer. We’re looking at building our team of great people and we know that comes in various forms. We are committed to a diverse and representative workforce, and an open and inclusive work environment and we encourage all candidates with interest to apply. We will provide accommodation on request through all parts of the selection process.

HOW TO APPLY?

Please submit your cover letter and resume addressed toJarJar Binxoutlining why you would be the right fit for this position. 

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Tags: Agile AWS Computer Science Data Analytics Engineering Jira Kanban Machine Learning Python R R&D React Research Security TypeScript

Perks/benefits: Equity / stock options Health care Lunch / meals Team events Wellness

Region: North America
Country: Canada

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