Business Intelligence Analyst Senior

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Business Intelligence Analyst Senior, you will analyze complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. You will also identify and interpret trends and patterns in datasets to locate influences and create specifications for reports and analysis based on business needs and required or available data elements. Additionally, you will partner with cross functional teams to address business issues, and prototype solutions for displaying information.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.

Relocation assistance is not available.

What you'll do:

• Lead and participate in gathering complex and often unique business requirements by partnering with customers to define the business problem and data needs

• Utilize an advanced understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection

• Strategically partner and work with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts to include collaborating on the design and implementation of technical standards and governance practices

• Apply data visualization best practices - often selecting the right data ‘tool for the job’ to identify and interpret trends or patterns while following standard Enterprise branding

• Understand the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis)

• Act as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value and provide system thinking to influence relevant data, information, and application architecture decisions

• May serve as an Agile champion who is responsible for the methodology, execution, and team education on best practices

• May provide internal team leadership by providing guidance on business intelligence tools, techniques, and processes

• Actively participate in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

What you have:

• Bachelor's degree in a quantitative analytics field such as economics, finance, statistics, mathematics, actuarial sciences, operations research, data and/or business analysis, data science or other business-related discipline; 4 years of related experience in statistics, mathematics, or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree

• 6 years of experience in data analytics OR a minimum of 4 years of data analytics experience and up to 2 years of progressive functional business experience within property & casualty insurance (P&C) and/or life insurance for a total of 6 years combined experience OR an advanced degree in a quantitative analytics field such as economics, finance, statistics, mathematics, actuarial sciences, operations research, data and/or business analysis, data science or other business-related discipline and 4 years of experience in data analytics or functional business experience within property & casualty insurance (P&C) and/or life insurance

• Demonstrated experience in the identification of innovative approaches to address moderately complex business problems and solutions

• Advanced experience developing business deliverables that leverage business intelligence and data visualization platforms (Tableau, SAP Business Objects, Oracle FDI, OTBI, Sigma), data management platforms (Snowflake, Hadoop, Oracle Cloud, Oracle on-prem, Microsoft SQL Server), or SQL-based languages (ANSI SQL, NoSQL, etc)

• Proven, expert ability to leverage or build business knowledge through meaningful partnerships at the individual contributor, leadership, and EMG levels

• Demonstrated expert-level communication skills with the ability to deliver presentations to all levels of management

• Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

• 4+ years of experience in business intelligence and hands-on experience with data visualization tools such as Tableau, Power BI, SAP Business Objects, and/or Oracle Fusion Data Intelligence (FDI)

• Experience in property & casualty insurance (P&C) and/or life insurance

• Experience as a financial analyst or similar function and/or finance degree

• Experience in Enterprise Financial Planning and Analytics (EFP&A)

• 6+ years of hands-on experience in SQL programming across large organizations

• 2+ years of hands-on experience in Python programming across financial services organizations

Compensation range: The salary range for this position is: $103,450.00 - $197,730.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.