Associate Software Engineer

Company Description

SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

Job Description

We are looking for an enthusiastic Associate Software Engineer – Python Developer with a keen interest in Generative AI (GenAI), Retrieval-Augmented Generation (RAG), and related AI/ML technologies. This is an exciting opportunity for a passionate developer to work on cutting-edge AI-driven applications and contribute to the development of intelligent systems and Agentic workflows.

Responsibilities

• Develop & Maintain Python-based applications leveraging GenAI, RAG, and LLM (Large Language Models)technologies.
• Implement and Optimize retrieval pipelines using vector databases (FAISS, ChromaDB, Pinecone, etc.)and other indexing techniques.
• Integrate APIs & Models such as OpenAI, LLamaParse, and LangChain into AI-powered applications.
• Enhance AI Workflows by integrating retrieval and knowledge augmentation techniques to improve response accuracy and relevance.
• Collaborate with other AI engineers, Product Manager, and software developers to deploy AI-powered solutions in real-world applications.
• Write efficient, scalable, and maintainable code following best software engineering practices.
• Debug and Optimize AI/ML applications to ensure efficiency, accuracy, and robustness.
• Stay Updated with the latest advancements in GenAI, NLP, RAG, and Python-based AI frameworks.

Qualifications

• Bachelor’s degree in computer science or related major is required 
• 0-2 years of professional software development experience 
• Proficiency in Python and experience with frameworks like FastAPI, Flask, or Django.
• Knowledge of GenAI models (GPT, LLaMA, etc.) and their applications.
• Familiarity with retrieval mechanisms such as FAISS, or dense vector embeddings.
• Basic understanding of machine learning and deep learning concepts.
• Hands-on experience with APIs and libraries like OpenAI, LangChain and Hugging Face Transformers.
• Experience with SQL databases
• Good problem-solving and debugging skills.
• Strong communication and teamwork abilities.

Preferred Skills (Nice to Have)

• Experience with Docker, Kubernetes, or cloud platforms (AWS, Azure).
• Familiarity with prompt engineering.

Additional Information

At SquareTrade you'll have access to: 

• Medical, dental and vision coverage with network optionality to support our dispersed workforce
• HSAs and FSAs
• Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
• $75 monthly allowance to support self-care and well-being
• Up to 4% company match into 401(k)
• Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
• Paid Time Off 
• Work flexibility
• Talent shares
• Tuition reimbursement
• Learning opportunities
• Hybrid work arrangements
• $80 monthly internet connectivity stipend
• Various corporate perks and discounts

(California Only) Pursuant to applicable law, SquareTrade estimates the possible base compensation for this role, if hired in California, to be within the following range: $85K-$115K.

The Team:  http://www.squaretrade.com/leadership   

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.  

Thank you for your interest in a career at SquareTrade. Throughout your job search, please be mindful of recruitment fraud.