BI Analyst

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! 
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. 
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
Our centralised and cross-product BI team empowers Zopa with data-driven insights which enable decision-making across different areas of the business, such as product, risk and operations. We are passionate about continuous learning and innovation, ensuring we stay at the forefront of best practices in data analysis and business intelligence.​
Our mission is to provide seamless data access across the organisation and create automation flows whenever possible, while increasing rigour, trust and consistency on our deliverables. To bring more value to our stakeholders, we bring a cross-product perspective and focus on what they need, delivering data outputs using the best format possible.​
Our team of four is currently driving projects that provide a broad overview of key KPIs across different products and credit risk areas, supplementing these with analytical tools that allow for a deep-dive. Our tech stack includes SQL (currently on Amazon Redshift), dbt, Tableau and python.

A day in the life

• Work closely with stakeholders at all levels across product, credit strategy and operations including the senior leadership team to understand their data needs and deliver the best data solution to address them using tools such as SQL, dbt, python and Tableau.​
• Collaborate with the wider analytics community across the business, such as product analysts and credit strategy analysts, to deliver data outputs that are rigorous, trustable, repeatable and automated (when possible). ​
• Optimise and improve existing processes around different parts of the business such as operations, credit risk and product.​
• Own key regulatory reports.​
• Contribute to maintaining and improving our data marts and metrics to allow smoother self-serve across the company.​
• Elevate the team coding standards and ways of working.

About you

• You have experience in SQL and in another programming language such as Python.​
• You have experience in using Tableau or other BI tools, e.g. Looker, Power BI or have an appetite to learn and become an expert.​
• You have hands-on experience in data preparation or have an appetite to become an expert.​
• You have a strong curiosity about the high level strategic and commercial drivers of the business and can translate this understanding into actionable data outputs that inform and enhance decisions across various functions.​
• You want to work in an organization where you’ll have a broad role. Unlike many traditional banks, there is scope for you to be involved in many different projects in different areas of the business.​
• You have good attention to detail and feel comfortable going through complicated data structures ensuring the generated results are accurate.​
• Working in a “customer first” business motivates you.​
• You're a strong conceptual thinker and you can draw insights from data and turn them into actionable recommendations.​
• Excellent oral and written communication skills with ability to translate insight into a coherent story that drives action.

Added bonus

• Experience in a financial services environment or working with product teams.​
• Familiarity with Redshift and dbt.​
• Strong understanding of data governance and data quality best practices.​
• An appetite for continuous learning and professional development.

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Flexible working? Yes please! At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do. Not only that – you'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.