Business & Data Analyst

C.H. Robinson is currently looking for a Business and Data Analyst to support data analysis and insights for our key customers in the APAC region. As the Business and Data Analyst, you will create, maintain, and distribute insights based on key performance measures. You will be responsible for evaluating business processes, anticipating requirements, identifying areas for improvement, and designing solutions for key customers.

The Business and Data Analyst will educate internal and external stakeholders on trends, interpret results, and provide actionable insights to enable informed decisions and drive positive change. Additionally, this role will involve interactions with external stakeholders as part of regular business reviews, sales calls, or consultations.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Adapt applications, reporting & analysis based on feedback

• Update and maintain standard library of reporting & analysis for current and future business application

• Using agile processes, take in reviewed work through work management tools

• Interpret internal/external business challenges and recommend best practices to improve products, processes, or services

• Extracts and interprets data at a medium scale to answer ambiguous questions while working directly with personnel across the network

• Proactively analyzes topics, identifies, and creates recommendations supported by facts to change behaviors, including specific operational improvements to the team and the business in general

• Collaborates with internal analytical teams to develop predictive solutions

• Partners with internal departments to better understand drivers of trends and impact of business changes

• Collaborates with leadership, develops, and maintains robust platform and lead optimization reporting and analytics

• Assist in the development of innovative solutions and insights from data that will allow C.H. Robinson to improve supply chain services

• Advocate and build data-fueled products that help our global customers and partners improve business outcomes

• Partners with internal departments to better understand drivers of trends and impact of business changes

• Collaborates with leadership, develops, and maintains robust platform and lead optimization reporting and analytics

• Create, document, and maintain project related plans, process flows, and metrics

• Communicate project progress and facilitate project-related meetings to meet deliverables and escalate when needed quickly as necessary

• Work closely with Reporting resources to build key data sets to empower operational and exploratory analysis

• Utilizes internal reporting, database querying, and applicable tools, such as Power BI and Tableau to develop processes to track and analyze current focus areas

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Bachelor’s Degree / Post Graduate Degree from an accredited college or University

• Minimum of 3+ years of experience in a financial or business analyst capacity preferably in the freight forwarding, logistics or supply chain sector

• Intermediate proficiency in Microsoft Office Suite and Mircosoft Power platforms

• Experience with data visualization tools, including, Power BI, SQL querying and Snowflake

Preferred:

• Logistics and supply-chain experience.

• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization.

• Positive, collaborative working style with effective and flexible communication skills

• Demonstrated ability to effectively present, influence, and consult with multiple stakeholders at a variety of levels

• Able to make recommendations, articulate analysis and field questions and/or pushback from key internal and external stakeholders

• Experience in developing and communicating business recommendations and insights in an easy-to-understand way, leveraging data to tell a story

• Embraces entrepreneurial spirit in work through recognizing and capitalizing on opportunities and challenging the status quo

• Organized individual with self and project management disciplines

• Values a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Group Mediclaim Policy (GMC)

• Group Personal Accident (GPA) policy

• Covid-19 related coverage and reimbursement

• Employee State Insurance Corporation (ESIC)

• Group Term Life (GTL) Insurance Plan for employees

• Employee Stock Purchase Plan (ESPP)

• Investment Declaration & Flexi Benefit Plan

• Variable Pay based on position

• Flexible work arrangements

• Paid Privilege, Casual and Sick Leaves

• Paid Maternity & Paternity Leaves

• Paid Compassionate Leaves

• Paid Public Holidays

• Paid time off to vote

• Reward & Recognition Program

• Wedding Allowance

• Special Mobility Assistance

• Employee Wellness Initiatives

• Plus a broad range of career development, networking, and team-building opportunities

Equal Opportunity Statement

C.H. Robinson recognizes the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. As an equal opportunity employer, we may invite you to complete the voluntary self-identification. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment, Any information provided will be kept confidential, and separate from your employment application. This information may be used for diversity reporting purposes in accordance with applicable local law.