Lead Data Scientist

Become a part of our caring community and help us put health first
 The Lead Data Scientist uses mathematics, statistics, modeling, business analysis, and technology to transform high volumes of complex data into advanced analytic solutions. The Lead Data Scientist works on problems of diverse scope and complexity ranging from moderate to substantial.

Humana is committed to investing in innovative digital experiences that improve our consumers’ quality of life and their interaction with us. We connect a wide range of user types including consumers, members, providers, employers, and agents/brokers with Humana – and with one another – to drive user engagement and satisfaction and bring increasing value to the business.

Humana is seeking an experienced and innovative Lead Data Scientist to join our Experience Transformation team. The Experience Transformation team is an experience-oriented, multi-disciplinary team that solves for customer needs while enabling strategic and operational goals. In this role, you will lead the development and deployment of advanced machine learning and analytics solutions to improve plan shopping experiences, optimize recommendations, and enhance decision-making processes for our customers.

Key Responsibilities:

• Thought Leadership: Provide thought leadership on identifying data science opportunities and solutions by understanding our customer and business needs

• Model Development: Design, implement, and deploy advanced machine learning models, such as personalization algorithms, recommendation engines, and optimization tools.

• Data Strategy: Define data-driven strategies to enhance digital shopping experiences by leveraging various data sources, such as behavioral, transactional, and demographic data

• Model production: Collaborate with various engineering team to productionize the end-to-end data science solutions.  Ensure the scalability, robustness, and performance in a production environment.

• Collaboration: Partner with cross-functional teams, including product managers, UX designers, content strategists, and engineering teams to align and productionize data science efforts with business objectives and product goals.

• Continuous Improvement: Stay updated with the latest trends and advancements in data science, machine learning, and AI to maintain a competitive edge.

• Insights Generation: Perform data analysis and generate actionable insights to enhance shopping experiences.

Use your skills to make an impact
 

Required Qualifications

• Master’s degree in data science, Computer Science, Statistics, Mathematics, Engineering or a related quantitative field

• 3 or more years of experience leading large, complex data science projects and developing creative technical solutions. 

• Ability to work under minimal supervision using independent judgment

• 5 or more years of experience in leveraging a high volume of structured and unstructured data to develop tactical and strategic insights

• In-depth knowledge of machine learning techniques such as regression, trees, ensemble models, neural networks, deep learning, and clustering

• Proficiency in Python, Pyspark or similar programming languages

• Experience with machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn)

• Experience with building end-to-end modeling pipeline using PySpark

• Strong understanding of data pipelines, ETL processes, and cloud platforms (e.g., Azure, GCP, AWS)

• Excellent oral and written communication and stakeholder management skills

• Experience interpreting and communicating results of complex analyses to technical and non-technical business partners and executive decision makers

• Strong problem-solving and analytical abilities

• Experience working in agile environments

Preferred Qualifications:

• Experience in digital shopping, e-commerce, or customer experience optimization

• Experience with recommendation system

• Experience in Natural Language Processing (NLP) and LLM

• Experience in test & learn, and/or experiment design

• Knowledge with Medicare plans

Work-At-Home Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$142,300 - $195,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.