Senior Customer Data Scientist

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Winter 2024 Report. Learn how to optimize your digital products and business at amplitude.com.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About The Role & Team

We’re looking for a Customer Data Scientist to join the Experiment team within Amplitude. You will be part of a passionate group of product managers, engineers and designers who are working to help modern businesses transform their products through data and experimentation.  As a Customer Data Scientist, you have a unique opportunity to deeply influence the product with your knowledge and views on advanced statistical methodologies, customers who are looking to learn from an expert on experimentation best practices, and the market with your views on the world of experimentation.  

Join Amplitude and play a crucial role in shaping the future of experimentation and digital analytics. If you’re driven by innovation, strategic impact, and customer success, we’d love to hear from you!

 As a Senior Customer Data Scientist you will:

• Spend ~75% of your time with customers/prospects, providing strategic advice and insights to customers, partners and internal teams on experimentation best practices and methodologies
• Work closely with Account Executives and Solution Engineers on customer presentations, demos, and Q&A on advanced statistical topics
• Partner with Product and Go-to-Market to develop, refine, and articulate Amplitude's vision and product strategy for Experimentation, including translating customer needs into actionable product roadmaps
• Stay on the leading edge of experimentation and applied statistics
• Create compelling content, deliver educational initiatives, engage with our community, represent Amplitude at conferences and trade shows, and evangelize Amplitude's Experiment product and methodologies both internally and externally
• Foster a culture of shared expertise, uplifting the knowledge base of those around you

 You'll be a great addition to the team if you have:

• A masters or Ph.D. degree in computer science, mathematics or related areas with extensive research/project experience in data science, experimentation, digital product optimization, math, statistics, etc. 
• Have built and extensively used data pipelines in a variety of data warehouse environments.
• Proficiency with Python and SQL
• Has 5+ years of experience working as a Data Scientist in the past and is familiar with the Experimentation space, including hands-on experience using experimentation products and scaling experimentation programs
• Are interested and comfortable communicating with customers as a trusted advisor
• Have strong written and verbal communication skills, including interest in writing blogs for Amplitude/on LinkedIn, participating in webinars, events, etc.
• Can represent the voice of the market and share feedback and views to Product

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​medical, ​dental and ​​vision insurance coverages, with 100% employer-paid premiums for employee ​medical, ​​dental,​ ​​​​​​​​vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2.
• We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $185,000 - $319,000 total target cash (inclusive of bonus or commission) plus equity.

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By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.