Technology Director - Internal Generative AI

About this role:

Wells Fargo is seeking a Technology Director to lead the development and delivery of generative AI-driven applications for internal use. This role will be within Enterprise Functions Technology (EFT) and will oversee a high-performing agile software team and play a pivotal role in designing and implementing solutions safely utilizing large language models (LLMs). The successful candidate will have a strong technical background, proven leadership experience, and a focus on delivering safe, accurate, and user-centric solutions in an enterprise environment.

At Wells Fargo, we value you for who you are and the potential you possess. Our innovative approach to work empowers individuals nationwide to express themselves, excel, and take bold steps. Recognizing each person's uniqueness brings out their utmost capabilities. Join us at Wells Fargo, where we strive to bring out your best by giving you ours in return.

In this role, you will:

• Lead a talented engineering team building Large Language Model services that support powerful capabilities for internal Wells Fargo users, with a focus on agentic operational services, prompt engineering, observability, eval-driven development processes, feedback and tuning mechanisms, and safety guardrails.

• Focus on delivering commitments aligned to enterprise strategic priorities.

• Build support for strategies with business and technology leaders

• Guide development of actionable roadmaps and plans.

• Identify opportunities and strategies for continuous improvement of software engineering practices.

• Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third-party providers.

• Identify financial management and strategic resourcing.

• Set risk management guidelines and partner with stakeholders to implement key risk initiatives.

• Develop strategies for hiring engineering talent.

• Lead implementation of projects and encourage engineering innovation.

• Collaborate and influence all levels of professionals including more experienced managers.

• Lead team to achieve objectives.

• Interface with external agencies, regulatory bodies or industry forums.

• Manage allocation of people and financial resources for Technology Strategic Leadership.

• Develop and guide a culture of talent development to meet business objectives and strategy.

Required Qualifications:

• 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

• 4+ years of management or leadership experience.

• 1+ years of leading Generative AI or "Classical" AI initiatives experience.

Desired Qualifications:

• Strong focus on Generative AI safety and accuracy.

• In-depth knowledge of retrieval-augmented generation (RAG) and agentic workflows in generative AI applications.

• Strong experience collaborating with product and business stakeholders to deliver valuable and user-centric solutions.

• Financial industry experience or familiarity with regulatory and compliance requirements.

• Demonstrated ability to balance technical excellence with business priorities.

• Proven ability to build and lead high-performing, agile software teams.

• Demonstrated success in recruiting, developing, and retaining engineering talent.

• Expertise in test-driven development methodologies.

• Ability to manage complex technology projects and deliver on time in an enterprise environment.

• Cybersecurity and Risk Mindset: proactively identifies risks and integrates secure practices into development workflows.

• End-user experience focused: delivers intuitive, valuable solutions that align with employee needs.

• Mission-aligned: shares Wells Fargo’s vision of transforming the employee experience through generative AI.

Job Expectations:

• Be Humble: You're smart yet always interested in learning from others

• Work Transparently: You always deal in an honest, direct, and transparent way.

• Take Ownership: You embrace responsibility and find joy in having the answers

• Learn More: You regularly self-educate and improve your skill set.

• Show Gratitude: You show appreciation and respect to those you work with.

Compensation for this role ranges from $207,900 to $431,900 depending on skills and expertise.

Sponsorship is not available for this role.

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.